使用问题项目恢复框架:问题识别和恢复决策

Douglas Havelka, T. Rajkumar
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引用次数: 37

摘要

信息系统开发项目的交付远远落后于计划,大大超出预算,而且不符合规范。为了提高这些项目成功的可能性,我们提出了一个分阶段的恢复和重建框架。该框架由四个阶段组成,包括十二个步骤。这四个阶段分别是认识、立即恢复、持续恢复和成熟。我们进行了实地研究来验证框架的第一阶段,即识别阶段。研究结果表明支持识别阶段的步骤,并提供了详细的“症状”,可以表明信息系统开发项目中的问题。这些症状在逻辑上分为项目经理感兴趣的11个领域:客户/干系人、目标、会议、团队、任务、项目、项目管理、沟通、管理、项目和过程。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Using the Troubled Project Recovery Framework: Problem Recognition and Decision to Recover
Information system development projects continue to be delivered significantly behind sched-ule, drastically over budget and without meeting specifications. To improve the likelihood of success for these projects, we propose a staged framework for recovery and rehabilitation. This framework is composed of four stages that include twelve steps. The four stages are recognition, immediate recovery, sustained recovery and maturity. We performed a field study to validate the first stage of the framework, the Recognition Stage. The results of the study indicate support for the steps of the Recognition Stage and provide detailed "symptoms" that could indicate trouble during an information system development project. These symptoms were logically categorized into eleven areas of interest to project managers: Client/Stakeholder, Goal, Meeting, Team, Task, Project, Project Management, Communication, Management, Project, and Process.
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