C2C模式下生鲜农产品物流配送服务质量评价:AHP与PSO的结合

Jing Zhao, G. Jang, Fenfang Ye
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引用次数: 3

摘要

*近年来,以“互联网+农业”为基础的生鲜农产品电子商务发展迅速。然而,物流配送服务质量问题已成为制约生鲜农产品电子商务市场发展的瓶颈。基于C2C模式和生鲜农产品的特点,建立了物流配送服务质量评价的层次分析法(AHP)。然后,通过确定影响生鲜农产品配送服务质量因素的权重,应用粒子群优化算法对评价结果进行修正。研究结果提出对策,从根本上提高物流服务能力和质量水平,并提供更好的客户满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evaluating the quality of Fresh Agricultural Products logistics distribution service under C2C mode: Combining AHP and PSO
∗In recent years, the e-commerce of fresh agricultural products based on "Internet + agriculture" has been developing rapidly. However, the quality of logistics distribution service has become the constraint bottleneck of fresh agricultural products in the e-commerce market. Based on the C2C mode and characteristics of fresh agricultural products, the analytic hierarchy process (AHP)was established to evaluate the quality of logistics distribution service. Then, the particle swarm optimization (PSO) algorithm was applied to modify the evaluation results by determining the weights of factors influencing the quality of fresh agricultural products distribution services. The research results put forward countermeasures, fundamentally improve the level of logistics service ability and quality, and provide better customer satisfaction.
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