工作态度是影响员工绩效的一个因素

Wendell C. Cabrera, Arch. Dennis L. Estacio
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引用次数: 5

摘要

态度是一种心理状态。它是一个人思考情况的方式,最终决定了一个人的行为。在工作场所,员工可以对特定的工作任务、产品或服务、同事或管理或整个公司有积极或消极的态度。员工的积极态度使工作日更愉快。以更高的标准执行任务,毫无怨言。目前的研究是基于态度对员工绩效的影响。本研究包括态度相关因素(员工和领导的行为、工作满意度、工作承诺、动机和培训)来调查他们对员工绩效的影响。本研究采用描述性研究方法。研究人员开发了一种工具,有8个陈述来衡量满意度,参与度和绩效的感知水平,然后用五点李克特量表分发给受访者。结果表明,态度相关因素对员工绩效均有正向影响。动机和工作承诺对员工绩效有极显著的影响。因此,组织应重视其经验丰富的人员,并制定有效的保留政策,给予有竞争力的工资、经验丰富的基本工资和经验丰富的晋升。这将提高组织的整体绩效。关键词:态度,绩效,工作满意度
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Job Attitude as a Factor on Employees Performance
An attitude is a psychological state of mind. It is the way a person thinks about situations, and it ultimately determines a person's behavior. In the workplace, employees can have either a positive or negative attitude about specific work tasks, products or services, co-workers or management, or the company as a whole. Positive attitudes among employees make workdays more enjoyable. Tasks are performed to a higher standard and without complaint. Current study is based on the effect of attitude on employee performance. This study includes the attitude related factors (behaviors of employees and leaders, job satisfaction, job commitment, motivation and training) to investigate their impact on employee performance. This study utilized descriptive method of research. An instrument was developed by the researcher with 8 statements to measure the perceived level of satisfaction, involvement, and performance and then distributed among the respondents with the five- point Likert scale. Result shows that all attitude related factors positively affect the employee performance. Motivation and job commitment has highly significant impact of performance of employees. As a result, organizations should value their experienced personnel and devise effective retention policy by giving competitive salary, experienced base pay and experienced based promotion. That will increase the overall performance of the organization.       Keywords: Attitudes, performance, job satisfaction
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