质量与满意度:以jaen大学为例

Q3 Social Sciences

Revista de la Educacion Superior Pub Date : 2016-04-01 DOI:10.1016/j.resu.2016.02.005

Manuel Alonso Dos Santos

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引用次数: 20

摘要

本研究的目的是研究在大学背景下影响推荐意向的因素。该研究回应了调查一所大学的学术表现和有形质量对学生满意度水平和他们向他人推荐学校的意愿的影响的需要。采用分层随机抽样的方法，采用偏最小二乘法对假设进行检验，并对计量模型进行评估。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Calidad y satisfacción: el caso de la Universidad de Jaén

The aim of this study is to examine the factors contributing to the intention to recommend in a university context. The study responds to the need to investigate the effect that academic performance and the tangible quality of a university have on student satisfaction levels and their intention to recommend their institution to others. Following a process of stratified random sampling, partial least squares were used to test the hypotheses and assess the measurement model.

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来源期刊

Revista de la Educacion Superior Social Sciences-Education

CiteScore

1.10

自引率

0.00%

发文量

审稿时长

26 weeks

期刊介绍： La Revista de la Educación Superior (RESU) es un medio que se propone publicar textos académicos originales sobre la educación superior mexicana, con apertura a la dimensión internacional. Sus destinatarios son tanto investigadores que trabajan temas de educación superior como directivos, especialistas e interesados en planeación, evaluación y gestión de las instituciones y sistemas de educación superior. Por consiguiente, se difunden artículos de investigación, ensayos académicos y reseñas críticas, que propicien que los lectores enriquezcan su bagaje conceptual y analítico, y amplíen su conocimiento acerca de los retos que enfrentan los sistemas e instituciones de educación superior en los entornos nacional e internacional.