具体和抽象情感对跨时消费者判断的影响

Cenk Bülbül, G. Menon
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引用次数: 0

摘要

现存的跨期评估情感的理论假设了不同的影响:虽然一些理论预测情感通常影响短期、即时的决策,但其他理论表明情感也对长期决策有影响。在这篇文章中,我们报告了三个实验的结果,在这些实验中,我们证明了情感可以影响短期和长期决策,作为情感所唤起的联想性质的函数。我们提出了两种不同类型的影响:具体影响被认为对短期决策更有影响,抽象影响被认为对长期决策更有影响。我们证明了区分具体情感和抽象情感的是情感体验的特殊性。具体的影响更激烈,发自内心和确定,并唤起更直接的行为反应。另一方面,抽象情感是温暖的、苍白的、不太确定的,对长期决策有更大的影响。通过使用具体和抽象情感的交替操作-颜色和信息内容(实验1),离散情感(实验2),目标和信息内容(实验3)-我们能够增强我们所研究的现象的结构效度。最后,我们讨论了我们研究结果的理论和实践意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Concrete and Abstract Affect on Inter-Temporal Consumer Judgments
Extant theories of inter-temporal valuation of affect postulate different effects: while some theories predict that affect typically influences short-term, immediate decisions, other theories demonstrate that affect has influence on long-term decisions as well. In this article, we report the results of three experiments in which we demonstrate that affect can influence short-term and longterm decisions as a function of the nature of the associations evoked by the affect. We propose two different types of affect: Concrete affect that is posited to be more influential on short-term decisions, and abstract affect that is posited to be more influential on long-term decisions. We demonstrate that it is the specificity of the affective experience that distinguishes concrete affect from abstract affect. Concrete affect is more hot, visceral and certain, and evokes more immediate behavioral responses. On the other hand, abstract affect is warm, pallid and less certain, and has a greater influence on long term decisions. By using alternate manipulations of concrete and abstract affect - color and message content (experiment 1), discrete emotions (experiment 2), goals and message content(experiment 3) - we are able to enhance the construct validity of the phenomena we examine. We conclude with a discussion of the theoretical and practical implications of our results.
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