语言教师情绪劳动与情绪幸福感研究。批判性分析及进一步研究建议

Charlotte Elizabeth Blake, Jean–Marc Dewaele
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摘要

这篇重要的综述研究了语言教师情绪劳动的文献,旨在深入了解教师工作对他们情绪健康的积极和消极影响,以及帮助他们蓬勃发展的可能策略。这个新领域的研究大致按时间顺序分为三类:开创性研究、特定重点的定性研究和更多样化的方法研究。研究结果表明,社会态度影响着学校,导致教师感受到不同程度的压力或支持。研究发现,情绪劳动源于教师与机构层面或其他层面的信念冲突,以及与学习者的互动,并可能产生积极和/或消极的结果。最糟糕的结果之一就是筋疲力尽。代理、同理心和反思是可能中和负面结果的策略之一。文章最后提出了进一步研究的建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Research on Language Teachers’ Emotion Labour and Emotional Well-being.  A Critical Analysis and Suggestions for Further Research
This critical overview examines the body of literature on language instructors’ emotion labour, with the aim of providing insights into the aspects of teachers’ work that positively and negatively impact their emotional well-being, as well as possible strategies to help them flourish.  Research in this novel area was divided into three broadly chronological categories for analysis: pioneering studies, qualitative studies with a specific focus, and more methodologically diverse studies. The findings indicated that societal attitudes influenced the institution, resulting in differing levels of pressure or support experienced by the teachers.  Emotion labour was found to stem from teachers’ beliefs conflicting with those held at an institutional level or beyond, as well as from interactions with the learners, and could have positive and/or negative outcomes.  One of the worst possible outcomes is burn-out. Agency, empathy, and reflection were among the strategies to emerge with the potential to neutralise negative outcomes. The article concludes with suggestions for further research.
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