组织公民行为的影响因素:文献综述

L. Bismala
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引用次数: 3

摘要

本文旨在探讨组织公民行为的影响因素。组织公民行为与员工在组织中做额外工作所付出的努力有关。组织公民行为可以影响组织绩效,促进组织成功。组织公民行为包括组织遵从、组织忠诚和组织参与。影响组织公民行为的因素有工作满意度、领导力和组织氛围。通过员工感受到的工作满意度,有效的领导和积极的组织氛围,员工将愿意做更多的工作,而不仅仅是正式的任务,并提供超越组织的绩效
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Factors Affecting Organizational Citizenship Behavior: A Literature Review
This article aims to examine the factors that influence organizational citizenship behavior (OCB). OCB relates to the effort used by one employee to do extra things in the organization. OCB can influence organization performance and contribute to organizational successfulness. OCB includes organizational compliance, organizational loyalty and organizational participation. The factors that influence OCB are job satisfaction, leadership, and organizational climate. Through job satisfaction that is felt by employees, effective leadership, and a positive organizational climate, employees will be willing to do more than just formal tasks and deliver performance beyond organizational
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