ISD项目中用户参与合作生产行为的动机与能力研究

2013 Fifth International Conference on Service Science and Innovation Pub Date : 2013-05-29 DOI:10.1109/ICSSI.2013.51

Tzu-Wei Fu, Tung-Ching Lin

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引用次数: 0

摘要

通过MARS模型，我们试图探索动机、IT知识、角色清晰度和组织支持在影响用户共同生产行为中的关键作用。从服务主导逻辑的角度，我们也期望合作生产行为对系统质量和用户满意度有影响。

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A Study of Motivation and Capability for Users in ISD Projects to Engage in Co-production Behavior

Via the MARS model, we attempt to explore the critical role of motivation, IT knowledge, role clarity, and organizational support in influencing user co-production behavior. We also expected that co-production behaviors have an influence on system quality and user satisfaction from the perspective of service-dominant logic.

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2013 Fifth International Conference on Service Science and Innovation

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