特殊学校员工职业倦怠的影响因素

Agnieszka Kowalczyk
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引用次数: 0

摘要

本研究的目的是诊断特殊学校员工的职业倦怠现象。这项研究是在奥波尔斯基省特殊学校的员工中进行的。研究中使用的方法是诊断性调查。本研究采用马斯拉克职业倦怠问卷作为研究工具。考虑到职业倦怠的三个维度,研究结果表明,主导群体是情绪耗竭程度低、去人格化程度低、个人成就感降低程度高的人群。在职业倦怠的三个维度上,在特殊学校工作的男女之间没有统计学上的显著差异。年龄、专业经验和专业晋升程度是与情绪耗竭和风险因素相关的因素,增加了对其收费的去人格化方法。特殊学校教师工作在不同的教育水平,但这与职业倦怠无关。他们教的科目数量会影响倦怠过程的症状。特殊学校的员工并不是一个职业倦怠的群体,因为没有一个被调查者达到职业倦怠的标准,即有高度的情绪耗竭、高度的人格解体和降低的个人成就感。与此同时,多达98.10%的受访者表示,他们是一个个人成就感非常低的群体。因此,应该采取行动来改变员工和教师对他们工作的看法,或者看看用来评估(或自我评估)他们工作的标准。如果使用不同的研究方法,结论可能会略有不同,甚至完全不同。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Determinants of professional burnout of special school employees
The aim of the research was to diagnose the phenomenon of professional burnout of special school employees. The research was conducted among employees of special schools in the Opolskie Voivodeship. The method used in the research was a diagnostic survey. The research tool was selected by adapting the Maslach's occupational burnout questionnaire for the research purposes. Considering all three dimensions of professional burnout, the results of the research show that the dominant group is the group of people with a low level of emotional exhaustion, low depersonalization and a high level of reduced sense of personal achievements. In all three dimensions of professional burnout, no statistically significant difference was observed between women and men working in special schools. Age, professional experience and the degree of professional promotion are factors correlating with emotional exhaustion and risk factors increasing the depersonalised approach to their charges. Special school teachers work at different levels of education, but this is not related to the professional burnout. The number of subjects they teach influences the symptoms of the burnout process. Employees of special schools are not a burned out group because none of the respondents meets the criterion of full-blown professional burnout, i.e. has a high level of emotional exhaustion, a high level of depersonalization and a reduced sense of personal achievements. At the same time, they are a group with a very reduced sense of personal achievements, as it is declared by as many as 98.10% of the respondents. Therefore, actions should be taken to change the perception of employees and teachers about their work or to look at the criteria that are used to evaluate (or self-evaluate) their work. If a different method of research were used, the conclusions could be slightly different, even completely different.
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