商业网站社交互动对情绪和行为反应的影响

Sihem ben Saad, Fatma Choura
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引用次数: 1

摘要

在超连接的背景下,商业网站的设计者不断寻求在互联网用户中产生良好的心理状态,并重新吸引他们。本研究旨在探讨互动性的社会维度对电子消费者心理状态和接近行为的交互作用。实验是检验所提出模型的最合适的方法。662名网民参与了一项在线实验。为了研究的目的,我们设计了一个商业网站,其中包含了所调查的交互形式。这项研究的结果强调了在中介市场环境中互动性的社会维度的力量,并表明一个社会互动的网站可以产生用户的心流状态,以及一种身临其境的感觉。这种关系被感知风险所缓和。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Effectiveness of Social Interactivity in Merchant Websites on Emotional and Behavioral Responses
In a context of hyper connectivity, the designers of commercial websites are constantly seeking to generate favorable psychological states among internet users and to re-enchant them. This research aims to study the effect of the interaction between the social dimensions of interactivity on psychological states and the approach behavior of the e-consumer. Experimentation is chosen as the most appropriate method for testing the proposed model. An online experiment was conducted with 662 internet users. A merchant website was designed for the purposes of the study incorporating the interaction forms investigated. The results of this research underline the power of the social dimension of interactivity in the mediated market environments and show that a socially interactive site can generate the user's flow state, as well as a feeling of being physically present in a remote environment. This relation is moderated by the perceived risk.
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