尼泊尔酒店业知识创造的信任

Pushpa Maharjan
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引用次数: 0

摘要

本文考察了促进酒店、旅游和徒步旅行机构等酒店业知识创造信任的不同因素。该研究基于382份回复的原始数据。采用自填问卷收集被调查者的感性意见。研究发现,酒店业员工“诚实可靠的团队成员”和“诚实的员工”是知识创造信任的最重要因素,而“员工相互信任他人的能力”的影响较小。性别、年龄组别、学历组别、工作经历组别、婚姻状况组别、现部门组别、现职位组别对信任的反应无显著差异。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Trust for Knowledge Creation in Nepalese Hospitality Industry
This paper examines different factors promoting trust for knowledge creation in the hospitality industry such as hotel, travel and trekking agencies. The study is based on primary data with 382 responses. The self-administered questionnaires is used to collect the perceptive opinions from the respondents. The study concludes that hospitality industry employees’ the “honest and reliable team members” and “truthful employees” are most important factor to trust for knowledge creation while “employees have mutual faith in others’ abilities” influences less. There is no significant difference between response of gender, age groups, educational groups, work experience groups, marital status, current department and current position groups in the context of trust.
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