基于机器学习的餐厅评论等级预测

F. Hossain, Md. Ismail Hossain, Samia Nawshin
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引用次数: 13

摘要

如今,随着位置感知技术和智能手机的普及,人们倾向于对所有类型的产品和服务进行评论,并将其放在网上。从海量的文本综述中提取知识或信息是非常重要的。对于这些,用户的情感也是不朽的。如果任何企业主想要对未来的计划做出决定,他们必须考虑客户的情绪。在这项研究中,我们提出了一种高尚的策略,通过使用监督机器学习技术,从用户对特定业务的在线评论中预测用户的情绪。我们提出的机器学习模型将帮助餐馆老板识别顾客的反馈和市场定位。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Machine learning based class level prediction of restaurant reviews
Nowadays with the proliferation of location aware technologies and smart phones people tend to give reviews for all types of products services and place them online. It is very important to extract knowledge or information occupies in the vast amount of available text reviews. For these, user's sentiment is also monumental. If any business owners want to take decision on future planning, they must consider their clients sentiment. In this research, we proposed a noble strategy to predict user sentiment from their online reviews given for a particular business by using supervised machine learning techniques. Our proposed machine learning model will give a hand to restaurant owners to identify their customer's feedback and market positions.
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