物以类聚?焦虑、内隐偏见和多元文化感知对团队吸引力的影响

E. George, Pritviraj Chattopadhyay
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引用次数: 0

摘要

过去的关系人口学研究已经证明了员工之间的人口统计学差异对其工作投入和流失率的影响。对于人口统计学上的差异如何影响个人对团队的吸引力,我们所知甚少。本研究以吸引力选择-流失模型中的吸引力成分为研究对象,探讨了团队吸引力的影响因素及其相关的潜在过程。具体来说,我们确定了对潜在队友的焦虑是对文化差异的情感反应,这反过来影响了绩效期望和团队吸引力。我们还研究了可能形成焦虑影响的内隐和外显认知。为此,我们测试了内隐偏见和多样性文化感知在调节焦虑对预期团队绩效和团队吸引力的影响中的作用。在两个实验中,我们发现焦虑介导了文化差异对团队吸引力和绩效期望的影响。内隐偏见虽然不直接影响结果,但缓和了焦虑与预期团队绩效之间的联系。是否重视多样性进一步缓和了这种影响。具体来说,当重视多样性时,焦虑程度较高、内隐偏见较低的个体对不同成员(相对于相似成员)组成的团队的表现期望较低。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Like Attracts Like? The Effects of Anxiety, Implicit Bias, and Perception of Diversity Culture on Team Attraction
Past relational demography research has demonstrated the influence of demographic dissimilarity among employees on their work engagement and attrition. Little is known about how demographic dissimilarity affects individuals’ attraction to a team in the first place. The present research focused on the attraction component of the attraction selection-attrition model to investigate factors that contribute to team attraction and their associated underlying processes. Specifically, we identified anxiety towards potential teammates as an affective response to cultural dissimilarity, which in turn influenced performance expectations and team attraction. We also examined implicit and explicit cognitions that might shape the impact of anxiety. To this end, we tested the effects of implicit bias and perceptions of diversity culture in moderating the impact of anxiety on expected team performance and team attraction. Across two experiments, we found that anxiety mediated the effects of cultural dissimilarity on team attraction and performance expectations. Implicit bias, although not influencing the outcomes directly, moderated the link between anxiety and expected team performance. This effect was further moderated by whether diversity was valued. Specifically, when valuing diversity, individuals with heightened anxiety and lower implicit biases had lower expectations of performance from teams with dissimilar (vs. similar) members.
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