智能服务感知价值的创造与破坏:在银行环境中的应用

{"title":"智能服务感知价值的创造与破坏:在银行环境中的应用","authors":"Zied Mani, Inès Chouk","doi":"10.3917/dm.102.0099","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":274504,"journal":{"name":"Décisions Marketing","volume":"26 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2021-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Création et destruction de la valeur perçue d’un service intelligent : application au contexte bancaire\",\"authors\":\"Zied Mani, Inès Chouk\",\"doi\":\"10.3917/dm.102.0099\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":274504,\"journal\":{\"name\":\"Décisions Marketing\",\"volume\":\"26 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2021-07-15\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Décisions Marketing\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.3917/dm.102.0099\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Décisions Marketing","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.3917/dm.102.0099","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}