{"title":"收集、积累和分析客户反馈的有效方法","authors":"S. Krepych, I. Spivak, S. Spivak","doi":"10.1109/CSIT56902.2022.10000579","DOIUrl":null,"url":null,"abstract":"Gathering feedback from the client can be the only way to track client satisfaction and monitor team status. Usually, it can take much time and effort especially if you have several teams with different stakeholders. In such cases, voice calls can be ineffective and might not bring expected results. Having a system/approach which will decrease the required for feedback gathering time, increase the accuracy of the data, make the process of gathered data validation and analyzing easier managers can concentrate their efforts and time on other aspects of the project management.","PeriodicalId":282561,"journal":{"name":"2022 IEEE 17th International Conference on Computer Sciences and Information Technologies (CSIT)","volume":"244 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"An effective and efficient approach to collect, accumulate and analyze feedback from the client\",\"authors\":\"S. Krepych, I. Spivak, S. Spivak\",\"doi\":\"10.1109/CSIT56902.2022.10000579\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Gathering feedback from the client can be the only way to track client satisfaction and monitor team status. Usually, it can take much time and effort especially if you have several teams with different stakeholders. In such cases, voice calls can be ineffective and might not bring expected results. Having a system/approach which will decrease the required for feedback gathering time, increase the accuracy of the data, make the process of gathered data validation and analyzing easier managers can concentrate their efforts and time on other aspects of the project management.\",\"PeriodicalId\":282561,\"journal\":{\"name\":\"2022 IEEE 17th International Conference on Computer Sciences and Information Technologies (CSIT)\",\"volume\":\"244 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-11-10\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2022 IEEE 17th International Conference on Computer Sciences and Information Technologies (CSIT)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/CSIT56902.2022.10000579\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2022 IEEE 17th International Conference on Computer Sciences and Information Technologies (CSIT)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/CSIT56902.2022.10000579","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
An effective and efficient approach to collect, accumulate and analyze feedback from the client
Gathering feedback from the client can be the only way to track client satisfaction and monitor team status. Usually, it can take much time and effort especially if you have several teams with different stakeholders. In such cases, voice calls can be ineffective and might not bring expected results. Having a system/approach which will decrease the required for feedback gathering time, increase the accuracy of the data, make the process of gathered data validation and analyzing easier managers can concentrate their efforts and time on other aspects of the project management.