基于聊天机器人的动态信息检索:人工智能方法综述

V. Dutt, Satya Murthy Sasubilli, Anand Eswararao Yerrapati
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引用次数: 5

摘要

聊天机器人是一种计算机程序,旨在模拟与人类用户的对话,特别是在互联网上。最终,聊天机器人在对话界面中充当虚拟助手或交互代理,通过移动应用程序、信使应用程序或基于浏览器的应用程序等通信渠道响应用户的查询或消息。聊天机器人现在变得越来越流行,大多数公司都在尽可能地实施它们,以降低运营成本。在许多情况下,利用人力资源来响应用户的查询,聊天机器人可以通过搜索系统中的数据来完成相同的工作,以便人类人才可以用于其他高级任务。随着技术的进步,聊天机器人也得到了更好的评估,这样它们就可以做一些其他的任务,而不仅仅是回答文本问题。本文为在公司寻找工作的用户或求职者提供了一个基于聊天机器人的解决方案。该解决方案使求职和申请过程变得简单,用户无需访问公司网站或移动应用程序,只需点击几下就可以申请工作。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Dynamic Information Retrieval With Chatbots: A Review of Artificial Intelligence Methodology
A chatbot is a computer program designed to simulate a conversation with human users, especially over the Internet. Ultimately, the chatbot acts like a virtual assistant or interactive agent in a conversations interface to respond to user queries or messages via communication channel like mobile apps, messenger apps or browser-based applications. Chatbots have become more popular nowadays and most of the companies are implementing them wherever they can to reduce the operation cost. In many cases, human resources are utilized to respond to user queries, where the chatbot can do the same job by searching the data in the system so that the human talent can be used for other advanced tasks. As the advancement in the technology, chatbots are also evaluated in a better way such that they can do some other tasks beyond just answering the textual questions. This paper provides a chatbot based solution for users or candidates, who are searching for a job to apply in a company. This solution makes the job searching and applying process easy, where the user can apply for a job in a few taps without visiting the company website or their mobile app.
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