利用探索性因子分析(EFA)对电子病历系统进行QoS测量的基于web的应用

2012 6th Euro American Conference on Telematics and Information Systems (EATIS) Pub Date : 2012-05-23 DOI:10.1145/2261605.2261634

I. D. L. T. Díez, F. Pernas, M. Antón-Rodríguez, M. Martínez-Zarzuela, D. G. Ortega, D. Boto-Giralda

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引用次数: 0

摘要

本文提出了一种远程信息处理应用，利用探索性因素分析(EFA)来评估基于web的电子健康记录(EHRs)系统的服务质量(QoS)。它使用不同的统计工具来减少初始调查中的项目数量。我们将使用SERVQUAL模型获得总共40个问题中的22个问题，以便在将来实现上述调查的时候节省时间。此外，根据不同卫生专业人员的意见，电子病历应用的许多技术和用户方面将能够得到改进。为了验证该工具，同一电子病历系统的60名用户回答了这些问题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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A Web-based application for QoS measurement of an EHRs system using Exploratory Factor Analysis (EFA)

This paper presents a telematic application to evaluate the Quality of Service (QoS) of a Web-based Electronic Health Records (EHRs) system using Exploratory Factor Analysis (EFA). It uses different statistic tools to reduce the number of items in the initial survey. We will obtain 22 questions of a total of 40 with the SERVQUAL model, allowing to save time in a future at the moment of realizing the above mentioned survey. Moreover, with the opinions of the different health professionals, many technical and user aspects of the EHRs application will be able to be improved. For the validation of this tool, 60 users of the same EHRs system answered the questions.

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2012 6th Euro American Conference on Telematics and Information Systems (EATIS)

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