科伦坡地区华为品牌资产对消费者购买行为的影响

G. J. H. Chithrasekara, T. K. Karandakatiya
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引用次数: 0

摘要

华为是斯里兰卡第二大手机供应商,正在寻找更好的市场品牌资产。随着三星和苹果等手机厂商的出现,竞争日益激烈。在斯里兰卡,三星电子是全球数字技术的领导者,正在建设新的三星手机线路,并向当地客户提供有竞争力的手机计划。随着可支配收入的增加,这将导致智能手机行业的竞争加剧。然而,由于最近美国对华为的禁令影响,华为的形象越来越差。这可能会造成2020年斯里兰卡市场销量增长的问题。因此,本研究旨在确定品牌资产对科伦坡地区华为消费者购买行为的影响。因此,了解品牌资产是至关重要的,因为它会影响消费者的购买决策,因为消费者过去对产品使用的经验,对品牌及其特征的熟悉程度。据此,本研究的目标是确定选定的品牌资产维度的影响,并确定品牌资产对科伦坡地区华为消费者购买行为的整体影响。该研究基于Aeker(1991)开发的品牌资产模型。在此基础上,形成假设,探究品牌意识、品牌联想、品牌忠诚、感知质量、品牌资产整体上对消费者购买行为是否存在正向影响。采用多元回归分析进行检验。采用方便抽样法联系了斯里兰卡Mattakkuliya和Jinthupitiya地区的380名手机用户,并自行填写问卷。数据分析显示,品牌意识、品牌联想、品牌忠诚、感知质量和品牌资产对消费者购买行为有正向影响。目前的研究可以进一步扩展,包括国外更大的样本。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Effect of Brand Equity on Consumer Buying Behavior of Huawei Brand in Colombo Area
Huawei is the second largest mobile vendor in Sri Lanka which is looking for a better brand equity in the marketplace. With the emergence of mobile vendors such as Samsung and Apple, the competition was arisen. Samsung is a global digital technology leader in Sri Lanka and building of Samsung mobile phones with new lines and providing competitive offers on mobile phone plans to local Customers. With the increase of the disposable income, it will lead to increase the competition in the smartphone industry. However, there is a growing bad image on Huawei due to the effect of the recent ban of Huawei by US in their market. It is likely to create a problem of increasing sales in the 2020 in the Sri Lankan market. This study therefore aimed at identifying the impact of brand equity on consumer buying behavior based on Huawei in Colombo area. It is therefore crucial to understand brand equity as it affects the purchasing decisions of the customers due to the past experience with the product usage, familiarity with brand and its characteristics. Pursuant to this, objectives of the present study were formulated and they were to identify the impact of selected brand equity dimensions and to identify the overall impact of brand equity on consumer buying behavior of Huawei in Colombo area. The study was based on the Brand equity model developed by Aeker(1991). Based on that, hypothesis were formed to find out whether there is a positive impact of brand awareness, brand association, brand loyalty, perceived quality, and brand equity as a whole on consumer buying behavior. They were tested using multiple regression analysis. A sample of 380mobile users in Mattakkuliya and Jinthupitiya area in Sri Lanka were contacted using convenience sampling technique and a questionnaire was selfadministrated. Analysis of data revealed that there is a positive impact of brand awareness, brand association, brand loyalty, perceived quality and brand equity on consumer buying behavior. The present study can be further extended by including foreign countries with larger samples.
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