The Leadership of The Head Nurse and The Motivation of Nurses in The Pediatric Service of The National Hospital Guido Valadares Dilli Timor-Leste

Introduction: The leadership of the head nurse and the motivation of the nurses of the service is a fundamental indicator to evaluate the quality of health care in pediatrics of the HNGV Dili. The leader is to manage the strongest strengths of the organization and employees, so that they work more or more effectively, in the daily service. Objective: To analyze the impact of the leadership of the head nurse on the motivation of nurses of the pediatric service of HNGV Díli Timor-Leste. Methodology: The study is descriptive of the cross-sectional and analytical type, of quantitative approach; The sample consisted of 45 nurses (10 head nurses and 35 nurses) from the pediatrics service of HNGV Timor-Leste, in functions at the time of questionnaire application (nurses: 40%; nurses: 60%). In the total sample of 70 respondents in this study, 25 were excluded and did not return. Results: The majority of workers (27.77 %) consider the employer a disciplined person who guides and directs their subordinates in the ward. In general, a humble and responsible person who makes decisions listening to the opinion of his collaborators was made. Only 8 respondents in 35 (23%) consider that the head nurse is not directly involved in social activities and does not seek possibilities to help people. Most consider the boss an efficient and effective person. Only 6 of the 35 respondents (17%) reported that the head nurse gives little support in formal and non-formal education to subordinates. The majority of nurses surveyed (8 out of 10:80%) recognize that they work in a way that motivates their subordinates to provide good quality nursing care. Only one of the head nurses (10%) does not consider the presence and delays of its members daily and the fulfillment of important schedules. Conclusion: The results express that the collaborators recognize that the work developed by the head nurses has an impact on their motivation and the work they develop, especially on the quality of nursing care provided. It is therefore important in the future that there is greater concern among hospital bosses and managers about the strategies to be defined to strengthen work teams and improve the care provided especially with the definition of quality indicators, the strengthening of in-service training and teamwork. From the results we recognize that leadership has influenced the motivation of the team and the quality of care provided.