利益相关者在营销服务组合中的作用

Frengki Frengki, A. Abdullah, Kms Badarudin
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引用次数: 0

摘要

这项研究的动机是需要以宗教教育为基础的学校/更现代的综合伊斯兰学校。以及伊斯兰综合学校的激增,使得教育服务的市场竞争更加多样化,以吸引社会的兴趣。作者使用的研究类型是定性研究,通过使用访谈,观察和文献技术进行数据分析,通过使用三角测量技术进行数据有效性测试来加强描述性研究。本研究结果表明:(1)SMP IT Al-Furqon Palembang的利益相关者的作用是相当好的,这是由于校长,教育者和家长的合作;(2)SMP IT Al-Furqon Palembang的营销形式采用了两种方式,即:对于SMP IT的支持因素,Al-Furqon学校是在基础机构的主持下,因此对于运营和财务问题更加独立,具有明确的细分市场。来自社会和校友的支持和信任成为教育服务营销的支持因素,抑制因素是学校在教育服务营销方面没有专门的团队,缺乏对来年营销教育服务改进结果的评估,以及属于中产阶级的教育成本使得并非所有学生都加入学校
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Peran Stakeholder pada Bauran Pemasaran Jasa Pendidikan
This research is motivated by the need for schools based on religious education / Integrated Islamic schools that are more modern. as well as the proliferation of Integrated Islamic schools make the competition for marketing of educational services more varied in order to attract the interest of the community. The type of research used by the author is qualitative research that is descriptive by using interview, observation and documentation techniques in conducting data analysis, strengthened by data validity test using triangulation technique. The results of this research show that (1) the role of stakeholders in SMP IT Al-Furqon Palembang is quite good, this is due to cooperation starting from the principal, educators and parents, (2) the form of marketing carried out at SMP IT Al-Furqon Palembang using two ways, namely: Undifferentiated Marketing (marketing approach of educational services without distinction / without differentiation) and Concentrated Marketing (concentrated education service marketing approach (3) as for the supporting factors of SMP IT Al-Furqon school is under the auspices of foundation institutions therefore for oprasional and financial problems more independent, has a clear market segment.Support and trust from the community and alumni become a supporting factor in the marketing of educational services, the inhibition factor is that the school does not have a special team in the marketing of educational services, the lack of evaluation of the results of marketing educational services for improvement in the coming year and the cost of education that belongs to the middle class makes not all students/i join the school
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