{"title":"人际关系对新服务接口采用的影响","authors":"Hui Sang","doi":"10.1109/IJCSS.2012.10","DOIUrl":null,"url":null,"abstract":"Service innovation as non-technological innovation, which plays an important role in the economic growth and social development. New service interface refers to the changes of interaction between clients and service providers, which economic value depends on its adoption by people. This study reveals interpersonal influence on adoption of new service interface. When simple service delivered by new service interface, people get little help from others, Once service delivered by new service interface is complex, people get much help from others such as reliable information and guidance.","PeriodicalId":147619,"journal":{"name":"2012 International Joint Conference on Service Sciences","volume":"149 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2012-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"Interpersonal Influence on Adoption of New Service Interface\",\"authors\":\"Hui Sang\",\"doi\":\"10.1109/IJCSS.2012.10\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Service innovation as non-technological innovation, which plays an important role in the economic growth and social development. New service interface refers to the changes of interaction between clients and service providers, which economic value depends on its adoption by people. This study reveals interpersonal influence on adoption of new service interface. When simple service delivered by new service interface, people get little help from others, Once service delivered by new service interface is complex, people get much help from others such as reliable information and guidance.\",\"PeriodicalId\":147619,\"journal\":{\"name\":\"2012 International Joint Conference on Service Sciences\",\"volume\":\"149 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2012-05-24\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2012 International Joint Conference on Service Sciences\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/IJCSS.2012.10\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2012 International Joint Conference on Service Sciences","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IJCSS.2012.10","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Interpersonal Influence on Adoption of New Service Interface
Service innovation as non-technological innovation, which plays an important role in the economic growth and social development. New service interface refers to the changes of interaction between clients and service providers, which economic value depends on its adoption by people. This study reveals interpersonal influence on adoption of new service interface. When simple service delivered by new service interface, people get little help from others, Once service delivered by new service interface is complex, people get much help from others such as reliable information and guidance.
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