Analyzing Process of Distance Learning Using Resilience Engineering and Qualitative Approach

Due to the COVID situation, it has become impossible to continue the conventional face-to-face classes and distance learning has become popular. The development and implementation of distance learning materials and scenarios that utilize ICT technology are similar to the development and operation of software systems. We will explore the methodology for effectively developing and implementing distance learning materials and scenarios by using software engineering methods such as process and modeling technology. We try to formalize implicit knowledge and skills in designing and implementing distance learning materials and scenarios by using process improvement methodologies. In addition to the conventional software engineering approach, we will use the methods of qualitative approach and resilience engineering, as people are the main implementing bodies of classes even with the advancement of ICT and their behaviors are sometimes non-deterministic and flexible when the situation changes. We explain our approach with actual interview data and models for distance learning, showing how we use these data and models in the process.