设计保证在采购中的价值——成本、进度和质量的改进

U. Ferrell, Calvin Miles
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引用次数: 0

摘要

相当长一段时间以来,军事和民用航空采办界在解决安全关键系统的成本、进度和质量问题方面一直面临着挑战和机遇。监管指引和合同管理流程不够灵活,无法相互配合,也无法跟上系统复杂性的步伐。航空是一个由多个系统组成的互联系统,在地面、太空和飞机上共同承担责任。尽管航空系统的系统有共同的标准,但由于一些系统是通过采办项目投入使用的,因此在如何应用这些标准方面存在不平衡的焦点。采办项目通常对成本、进度和系统性能有不同的控制。这些项目通常不像飞机认证持有人那样使用安全保证,尽管这些互联系统共享安全预算。为了创建一个更高效、更安全的系统,采办项目中的安全监督必须根据国际民用航空组织(ICAO)和包括联邦航空管理局(FAA)在内的全球航空监管机构推广的安全管理系统(SMS),采用基于风险的协作实践。自1935年的空难以来,航空界已经认识到,用于认证飞机设计的安全保证实践也需要用于确保助航设备的安全,因为飞机的飞行安全取决于助航设备(NAVAID)的设计和操作。NAVAID技术已经从四航向无线电距离和光信标发展到仪表着陆系统(ILSs)和甚高频全方位(VOR)距离测量设备(DME),战术空中导航(TACAN),以及现在的全球定位系统(GPS)增强。同样,安全设计技术也在不断发展,从在电子管、晶体管和TTL逻辑中实现的故障安全设计,到今天有保障的软件和复杂的硬件设计。此类软件(RTCA/DO-278A)或复杂电子硬件(RTCA/DO-254)的设计保证实践,自标准首次开发以来,已与系统安全保证标准SAE ARP 4754A和SAE ARP 4761一起用于FAA导航采集项目。实践已经证明对于提取技术、成本和进度风险的早期指标是有用的。一旦注意到风险指标,就可以做出风险缓解决策,最大限度地减少对项目的干扰,因为关键是提取早期指标并迅速采取行动,这些行动比允许风险持续到项目的后期阶段时不那么严重和不那么剧烈。虽然,采购承包商努力提高遵从性活动的成熟度,但从外部的角度来看,这些努力似乎是特别的,并且没有充分标准化以用作度量标准。一旦这些度量标准被制定并嵌入到采办过程中,它们就有望将采办转变为基于风险的认证监督环境。本文提出了一种方法,可以使用软件、电子硬件和安全标准的示例应用程序来提取项目风险度量。该方法基于设计保证审核,而设计保证审核又基于制造质量、关键特征和监控的原则,以发现不合格的零件、不合格的工具和不合格的过程。设计保证审计提供对项目风险的定量和定性评估。这些风险指标被叠加到使用项目风险度量的获取过程中。无论采购承包商的组织标准实践如何,采购组织都可以使用这种方法从项目的角度来控制风险。审计发现的技术管理与项目管理的融合确保了花在设计保证上的时间和精力能够产生具有完整性、连续性、安全性和可靠性的预期产品。本文推荐了一个商业案例,以提高产品质量,提高工作效率,并由于集中参与而更好地控制进度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Value of Design Assurance in Acquisition - Improvements in Cost, Schedule and Quality
For quite some time, military and civil aviation acquisition communities have been facing challenges and opportunities in addressing cost, schedule, and quality of safety critical systems. Regulatory guidance and the contract management processes are not adequately nimble to keep up with each other and with the pace of complexity in systems. Aviation is a connected system of systems with shared responsibilities on the ground, space, and airplanes. Even though there are common standards in use for the systems of systems in aviation, there is an uneven focus on how these standards are applied because some systems are put into service using acquisition programs. Acquisition programs generally have different sets of controls with responsibilities for cost, schedule, and system performance. These programs usually do not use safety assurance like the Aircraft Certification Holders although there is a safety budget that is shared by these interconnected systems. To create a more efficient and safer system, the safety oversight in acquisition programs must adapt collaborative risk-based practices in line with the Safety Management System (SMS) that is promoted by the International Civil Aviation Organization (ICAO) and the aviation regulatory authorities throughout the world including the Federal Aviation Administration (FAA). Since the 1935 Cutting Air Crash, the aviation community has recognized that the safety assurance practices used to certify the design of aircraft also need to be used to assure the safety of navigational aids since the aircraft flight safety depends upon Navigational Aid (NAVAID) design and operations. NAVAID technology has evolved from Four Course Radio Ranges and Light Beacons to Instrument Landing Systems (ILSs) and VHF Omnirange (VOR) Distance Measuring Equipment (DME), Tactical Air Navigation (TACAN), and now, Global Positioning System (GPS) augmentations. Likewise, the design techniques for safety have evolved, from failsafe designs implemented in tubes then transistors and TTL logic to the assured software and complex hardware designs of today. Such design assurance practices for software (RTCA/DO-278A) or complex electronic hardware (RTCA/DO-254) have been used in conjunction with the system safety assurance standards SAE ARP 4754A and SAE ARP 4761 on FAA navigation acquisition programs since the standards were first developed. The practices have proven to be useful for extracting early indicators for technical, cost, and schedule risks. Once risk indicators are noted, risk mitigation decisions can be taken, minimizing disruption to the project since the key is to extract early indicators and take prompt actions which are less severe and less drastic than if the risk is allowed to persist until a later stage in the project. Although, acquisition contractors strive to increase maturity in compliance activities, these efforts appear to be ad hoc from an external perspective and are not adequately standardized to be used as metrics. Once such metrics are formulated and embedded in the acquisition process, they are expected to transform acquisition into a risk-based certification oversight environment. This paper proposes a method, that could be used to extract project risk metrics using an example application of software, electronic hardware, and safety standards. This method is based on design assurance audits which in turn are based on principles of manufacturing quality, key characteristics, and monitoring to find non-conforming parts, non-conforming tools, and non-conforming processes. Design assurance audits offer a quantitative and a qualitative assessment of project risk. These risk indicators are superimposed on acquisition processes using project risk metrics. The acquirer organization may use this method irrespective of the organizational standard practices of the acquisition contractor to control risk from a project point of view. The melding of technical management of audit findings and project management assures that time and effort spent on design assurance lead to the expected product with integrity, continuity, safety, and dependability. This paper recommends a business case for increased product quality, increased work efficiency, and better control over schedules because of focused involvement.
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