{"title":"原材料供应、服务质量、产品质量对出口业绩的影响","authors":"A. Purwanto, R. Parashakti, M. Nashar","doi":"10.2991/icoi-19.2019.39","DOIUrl":null,"url":null,"abstract":"This study aims to see the effect of raw material, service quality, product quality to outlet performance from one of largest restaurant chains in Indonesia. The resulting raw material inventory has a significant influence on service quality, because it has a t-statistic value above 1.96 which is equal to 6,561 with a positive original sample estimate value that is equal to 0.611. Raw material inventory has a significant influence on product quality, since it has a t-statistic value above 1.96 which is equal to 8.013 with a positive original sample estimate value which is equal to 0.585. Service quality has a significant influence on outlet performance as it has a t-statistic value above 1.96 which is equal to 2.331 with a positive original sample estimate value which is equal to 0.272. Product quality has a significant influence on outlet performance because it has a t-statistic value above 1.96 which is equal to 3.521 with a positive original sample estimate value which is equal to 0.417. Keywords— food restaurant, inventory, strategic management","PeriodicalId":171417,"journal":{"name":"Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)","volume":"76 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"The Effect of Raw Material Supply, Service Quality, Product Quality to Outlet Performance\",\"authors\":\"A. Purwanto, R. Parashakti, M. Nashar\",\"doi\":\"10.2991/icoi-19.2019.39\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study aims to see the effect of raw material, service quality, product quality to outlet performance from one of largest restaurant chains in Indonesia. The resulting raw material inventory has a significant influence on service quality, because it has a t-statistic value above 1.96 which is equal to 6,561 with a positive original sample estimate value that is equal to 0.611. Raw material inventory has a significant influence on product quality, since it has a t-statistic value above 1.96 which is equal to 8.013 with a positive original sample estimate value which is equal to 0.585. Service quality has a significant influence on outlet performance as it has a t-statistic value above 1.96 which is equal to 2.331 with a positive original sample estimate value which is equal to 0.272. Product quality has a significant influence on outlet performance because it has a t-statistic value above 1.96 which is equal to 3.521 with a positive original sample estimate value which is equal to 0.417. Keywords— food restaurant, inventory, strategic management\",\"PeriodicalId\":171417,\"journal\":{\"name\":\"Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)\",\"volume\":\"76 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-10-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.2991/icoi-19.2019.39\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2991/icoi-19.2019.39","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The Effect of Raw Material Supply, Service Quality, Product Quality to Outlet Performance
This study aims to see the effect of raw material, service quality, product quality to outlet performance from one of largest restaurant chains in Indonesia. The resulting raw material inventory has a significant influence on service quality, because it has a t-statistic value above 1.96 which is equal to 6,561 with a positive original sample estimate value that is equal to 0.611. Raw material inventory has a significant influence on product quality, since it has a t-statistic value above 1.96 which is equal to 8.013 with a positive original sample estimate value which is equal to 0.585. Service quality has a significant influence on outlet performance as it has a t-statistic value above 1.96 which is equal to 2.331 with a positive original sample estimate value which is equal to 0.272. Product quality has a significant influence on outlet performance because it has a t-statistic value above 1.96 which is equal to 3.521 with a positive original sample estimate value which is equal to 0.417. Keywords— food restaurant, inventory, strategic management
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