酒店行业目的地的物流和基础设施组成部分

Pavlo Dudkin, O. Dudkina
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引用次数: 0

摘要

文章中考虑了酒店行业目的地的基本结构和功能特征。目前的趋势,在酒店目的地和影响因素决定需要开发新的方法和管理工具基于系统的方法进行了分析。旅游目的地的基础设施和物流组成部分被挑出来。会议的重点是,客观上需要改进酒店服务业目的地的物流和基础设施支助的组织、职能、信息和管理方面,以此作为其可持续发展和取得强有力的竞争市场地位的基础。描述了在当前挑战和威胁的条件下,有关酒店业目的地的创新物流和基础设施子系统改进的某些领域。由于Covid-19大流行,有必要集中精力建设以乌克兰消费者为导向的国家目的地,作为地方预算的稳定收入来源。作者还强调,乌克兰人的平均收入水平低,客户服务不足是酒店业的制约因素。利用现代智能技术,在旅游、酒店和餐饮业务领域实现商品、服务、财务的透明物流促进原则得到了证实。重点是将现代信息和通信技术、物流和集群方法引入酒店业目的地的方便性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Logistical and infrastructural components of hospitality industry destinations
The essential structural and functional characteristics of destinations in the hospitality industry have been considered in the article. The current trends in the hospitality destinations and the influential factors determining the need to develop new methods and managerial tools based on systematic approach have been analyzed. The infrastructural and logistical components of tourist destinations are singled out. The attention was focused on the objective need to improve the organizational, functional, informational and managerial aspects of logistics and infrastructure support of the hospitality industry destinations as a basis for its sustainable development and achieving strong competitive market positions. Certain areas for innovative logistic and infrastructural subsystem improvements concerning the hospitality industry destinations in the conditions of current challenges and threats have been described. Due to Covid-19 pandemic, the necessity to concentrate efforts on building up national destinations, oriented on Ukrainian consumer as a stable source of income to the local budget rises. Also authors stress the low level of average income of Ukrainians and insufficient customer service as a restraining factor for hospitality industry. The principles of a transparent logistical promotion of goods, services, finances in the field of tourism, hotel and restaurant business by using modern smart technologies have been substantiated. The main emphasis has been placed on the expediency of introducing modern information and communication technologies, logistics and cluster approaches into the hospitality industry destinations.
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