IMPLEMENTASI PENGELOLAAN SARANA DAN KOMUNIKASI ORGANISASI SERTA KONTRIBUSINYA TERHADAP MUTU PELAYANAN PENDIDIKAN

The aim of this study is to analyze the contribution of the implementation of management of organizational facilities and communication both partially and simultaneously to the quality of educational services. The method used is descriptive survey method with a quantitative approach. The data collection technique uses questionnaires that have gone through validity and reliability tests. The results of the study indicate that: Both partially and simultaneously the implementation of management of organizational facilities and communications contribute positively to the quality of education services. Starting from the results of these studies, the authors suggest: (1) In order to improve service to students, so that the completeness of existing facilities is optimized in quantity and maintenance; (2) The school should accommodate complaints, suggestions, and aspirations of the community, so that service to the community increases, especially those related to improving the quality of education; (3) Always establish friendship and communication with parents of students in an effort to jointly encourage the improvement of the quality of education services.