Technical and Organizational Facilitating Conditions — The Antecedent Factors and Impact on the Intention to Use ERP System in Libyan Universities

The aim of this paper is to investigate the precedence factors of technical facilitating conditions and organizational facilitating conditions and their antecedent impact on the intention to use the enterprise resource planning (ERP) system in the Libyan Universities. Many HEIs have turned to Enterprise Resource Planning (ERP) systems in the hope of helping them to improve their performance. The proposed model is partly dependent upon the third version UTAUT model of Venkatesh (2016). The dependent variable – intention to use ERP – is added besides splitting facilitating conditions into two variables, technical facilitating conditions, and organizational facilitating conditions. The precedence factors of technical facilitating conditions are IT infrastructure, IT unit professionalism, and IT vendors' professionalism, and the precedence factors of organizational facilitating conditions are HR-IT capacity, financial capacity, and managerial support. The target population is the staff of universities in Tripoli, Libya; and the sample size is 382. The results show that the three precedencies of technical facilitating conditions have significant relationships where IT infrastructure have the highest impact; the three precedencies of organizational facilitating conditions have significant relationships where managerial support have the highest impact, and both the two facilitating condition variables have a significant influence on the intention to use ERP.