Erick Ivan Gian, I. Bagus, Alit Ksama Putra, R. M. Nurochman, Priatna Kesumah, Risna Haryati, Dwi Novrina, Hanny Arifin, Jurnal Ilmiah Magister, Ilmu Administrasi, Putri Dwi Novrina, Harga Lokasi Kualitas Pelanyanan, Kepuasan Konsumen
{"title":"服务质量、价格和地点对ILOS万隆酒店消费者满意度的影响","authors":"Erick Ivan Gian, I. Bagus, Alit Ksama Putra, R. M. Nurochman, Priatna Kesumah, Risna Haryati, Dwi Novrina, Hanny Arifin, Jurnal Ilmiah Magister, Ilmu Administrasi, Putri Dwi Novrina, Harga Lokasi Kualitas Pelanyanan, Kepuasan Konsumen","doi":"10.56244/jimia.v17i1.682","DOIUrl":null,"url":null,"abstract":"This study aims to examine the effect of: (1) service quality, price and location on consumer satisfaction, (2) service quality on consumer satisfaction, (3) price on consumer satisfaction, (4) location on consumer satisfaction. The research design used in this research is causal quantitative research. In this study, the research subjects were consumer who visited Hotel Ilos Bandung and the objects of research were service quality, price, location and consumer satisfaction. The population taken in this study were all consumer who visited the Ilos Bandung Hotel which amounts to 35 people. Data were collected by interviews, document recording and questionnaire methods, then analyzed by multiple regression analysis. The results showed that: (1) service quality, price and location had a significant effect on consumer satisfaction, (2) service quality had a significant effect on consumer satisfaction, (3) price had a significant effect on consumer satisfaction, (4) location had a significant effect on consumer satisfaction.","PeriodicalId":416182,"journal":{"name":"Jurnal Ilmiah Magister Ilmu Administrasi","volume":"174 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"PENGARUH KUALITAS PELAYANAN, HARGA DAN LOKASI TERHADAP KEPUASAN KONSUMEN PADA HOTEL ILOS BANDUNG\",\"authors\":\"Erick Ivan Gian, I. Bagus, Alit Ksama Putra, R. M. Nurochman, Priatna Kesumah, Risna Haryati, Dwi Novrina, Hanny Arifin, Jurnal Ilmiah Magister, Ilmu Administrasi, Putri Dwi Novrina, Harga Lokasi Kualitas Pelanyanan, Kepuasan Konsumen\",\"doi\":\"10.56244/jimia.v17i1.682\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study aims to examine the effect of: (1) service quality, price and location on consumer satisfaction, (2) service quality on consumer satisfaction, (3) price on consumer satisfaction, (4) location on consumer satisfaction. The research design used in this research is causal quantitative research. In this study, the research subjects were consumer who visited Hotel Ilos Bandung and the objects of research were service quality, price, location and consumer satisfaction. The population taken in this study were all consumer who visited the Ilos Bandung Hotel which amounts to 35 people. Data were collected by interviews, document recording and questionnaire methods, then analyzed by multiple regression analysis. The results showed that: (1) service quality, price and location had a significant effect on consumer satisfaction, (2) service quality had a significant effect on consumer satisfaction, (3) price had a significant effect on consumer satisfaction, (4) location had a significant effect on consumer satisfaction.\",\"PeriodicalId\":416182,\"journal\":{\"name\":\"Jurnal Ilmiah Magister Ilmu Administrasi\",\"volume\":\"174 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-04-15\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Jurnal Ilmiah Magister Ilmu Administrasi\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.56244/jimia.v17i1.682\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Jurnal Ilmiah Magister Ilmu Administrasi","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.56244/jimia.v17i1.682","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
PENGARUH KUALITAS PELAYANAN, HARGA DAN LOKASI TERHADAP KEPUASAN KONSUMEN PADA HOTEL ILOS BANDUNG
This study aims to examine the effect of: (1) service quality, price and location on consumer satisfaction, (2) service quality on consumer satisfaction, (3) price on consumer satisfaction, (4) location on consumer satisfaction. The research design used in this research is causal quantitative research. In this study, the research subjects were consumer who visited Hotel Ilos Bandung and the objects of research were service quality, price, location and consumer satisfaction. The population taken in this study were all consumer who visited the Ilos Bandung Hotel which amounts to 35 people. Data were collected by interviews, document recording and questionnaire methods, then analyzed by multiple regression analysis. The results showed that: (1) service quality, price and location had a significant effect on consumer satisfaction, (2) service quality had a significant effect on consumer satisfaction, (3) price had a significant effect on consumer satisfaction, (4) location had a significant effect on consumer satisfaction.
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