D. Lamas, J. Jerrams-Smith, D. Heathcote, F. Gouveia
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An empirical study on the usability of an information navigation aid
The Computer Aided Information Navigation (CAIN) project provides a method of adaptive navigation support that aims to increase the World Wide Web's value as a pedagogical tool. To examine whether the system's approach improves comprehension under specific conditions, an experiment compared CAIN with conventional web tools on three measures of performance: comprehension scores, task completion times and user satisfaction. Results revealed that comprehension scores were 30% greater with CAIN than with the conventional tools and indicated that task completion times can also be reduced without compromising user satisfaction.