提升消费者对品牌的喜爱

Arwa Siraj, S. Zaman
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引用次数: 0

摘要

本研究探讨消费者如何根据品牌的感知真实性而发展对品牌的依恋,以及这种依恋如何影响他们的购买意愿和强迫性购买行为。该研究采用有目的的抽样方法和由巴基斯坦卡拉奇115个人填写的自主调查申请进行。研究发现,物质主义与冲动购买和品牌依恋呈正相关,并强烈影响强迫性购买。品牌依恋与强迫性购买、消费结果和社交网站有显著关系,并影响消费者行为。顾客参与也与强迫性购买、品牌忠诚和顾客信任有显著的关系,并显示出品牌依恋的多重结果。研究还发现,功利价值和强迫性购买之间有着密切的联系。研究模型以品牌依恋和顾客信任为中介变量。然而,由于新冠疫情的情况,该研究存在样本量有限和使用方便抽样等局限性。未来的研究应考虑在研究模型中使用更大的样本量、额外的变量和调节因子,以获得更准确的结果。总体而言,本研究强调了品牌依恋和顾客信任在冲动和强迫性购买行为中的中介作用,并提供了对消费者行为、品牌依恋、顾客信任和其他变量之间相互关系的整体理解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
ELEVATING CONSUMER'S AFFECTION HEADED FOR BRAND
This study examines how consumers develop an attachment to a brand based on its perceived genuineness and how this attachment influences their purchase intentions and compulsive buying behavior. The study was conducted using a purposive sampling approach and self-headed survey applications filled by 115 individuals in Karachi, Pakistan. The study found that materialism is positively associated with impulsive purchasing and brand attachment, and strongly influences obsessive-compulsive buying. Brand attachment has a significant relationship with compulsive buying, consumer outcomes, and social networking sites and affects consumer behavior. Customer engagement also has a significant relationship with obsessive-compulsive buying, brand loyalty, and customer trust and shows the multiple outcomes of brand attachment. The study also found that there is a strong link between utilitarian value and compulsive purchase. The research model used brand attachment and customer trust as mediating variables. However, the study has limitations such as a limited sample size due to the COVID-19 situation and the use of convenience sampling. Future studies should consider using larger sample sizes, additional variables, and moderators in the research model to achieve more accurate results. Overall, this research emphasizes the critical role of brand attachment and customer trust as mediators in impulsive and obsessive-compulsive purchase behaviors and provides a holistic understanding of the interconnections between consumer behavior, brand attachment, customer trust, and other variables.
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