真实型领导对员工工作投入的影响:基于中国酒店业的多层次研究

2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI:10.1109/ICSSSM.2014.6874129

Fang Liu, S. He, Yuling Tang, Xinfang Liu

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引用次数: 10

摘要

虽然真实领导在组织科学文献中变得越来越重要，但在中国酒店业背景下测试真实领导后果的研究并没有受到很大的关注。为了帮助解决这一需求，作者在中国的24家酒店进行了实证研究，以检验真实领导对员工工作投入的影响。HLM分析结果显示，个人层面和群体层面的真实领导都与员工的工作投入呈正相关。员工对服务型领导的感知和对领导者的信任在个人层面真实领导与员工工作投入之间起中介作用。团队层面真实领导与员工工作投入之间的关系被团队感觉信任所中介。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The impact of authentic leadership on employees' work engagement: A multilevel study in Chinese hospitality industry

Although authentic leadership is becoming increasingly important in the organizational science literature, research testing the consequences of authentic leadership in Chinese hospitality context has not received great attention. To help address this need, the authors conducted an empirical study in 24 hotels in China to examine the effects of authentic leadership on employees' work engagement. The results of HLM analysis revealed that both individual-level and group-level authentic leadership were positively related to employees' work engagement. The relationship between individual-level authentic leadership and employees' work engagement was mediated by employees' perception of servant leadership and employees' trust in leaders. The relationship between group-level authentic leadership and employees' work engagement was mediated by group felt trust.

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2014 11th International Conference on Service Systems and Service Management (ICSSSM)

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