用户体验之旅:沉浸式体验日志的后交互之旅

Leonardo C. Marques, M. Amazonas, Thais Castro, W. Assunção, L. Zaina, Bruno F. Gadelha, T. Conte
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引用次数: 4

摘要

用户体验(UX)是关注用户与产品交互质量的整体属性。然而,不同环境下的技术发展并没有对用户与产品的交互施加限制。例如,在沉浸式技术中,目标是为用户创造一种沉浸感,以至于模糊了物理世界和虚拟世界之间的界限。在这种背景下,有一些大型活动的娱乐应用程序,其目标是将观众的角色从单纯的观众转变为表演的积极元素。因此,在这种情况下,用户体验最重要的维度之一是用户参与度(UE)。在这项工作中,我们提出了两个指标,通过日志的自动分析来调查参与度,日志是包含用户沉浸式交互数据的记录。我们对两个应用程序进行了两项研究,这两个应用程序积极地让用户参与到不同的体验中。结果显示了在日志文件中使用度量的可行性,支持用户体验和用户粘性理解的自动评估。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
UX trek: a post-interaction journey from immersive experience logs
User Experience (UX) is a holistic attribute focused on the quality of user-product interaction. However, the technology evolution in different contexts has not imposed limits on user-product interactions. For instance, in immersive technologies, the goal is to create a sense of immersion for the user, to the point that the boundaries between the physical and virtual worlds are blurred. There are entertainment applications for large events in that context, whose goal is to transform the audience's role from a mere spectator to an active element of the show. Thus, one of UX's most important dimensions in this context is user engagement (UE). In this work, we propose two metrics to investigate engagement through the automated analysis of logs, which are records that contain the data of the users' immersive interaction. We carried out two studies with two applications that actively engage the user in different experiences. The results showed the feasibility of using the metrics in log files, enabling both the automatic evaluation of UX and engagement understanding.
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