在护理实习课程中培养自信的沟通技巧:新晋护士的定性见解。

Mansour Mansour, Roslyn Mattukoyya
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引用次数: 0

摘要

背景:能够大声说话是在医疗环境中建立安全沟通的先决条件。护理实习计划为新获得资格的护士提供了一个发展和锻炼自信沟通技能的机会。目的:研究新获得资格的护士对护理实习计划如何有助于培养其自信沟通技能的看法:来自英格兰东部四家急症医院托管机构的 42 名新晋护士填写了横向调查中的开放式问题。采用主题分析法对参与者的定性评论进行了分析:结果:出现了三个与护理实习生计划期间畅所欲言有关的主题:热情与怀疑、支持性工作文化的作用以及后勤挑战:护理实习生计划如果能提供鼓舞人心的实习生作为榜样,创造一种支持性的工作文化,并支持实习生进行有效的实习,那么就能培养新入职护士的生活强化自信沟通技能。当务之急是对护理实习计划进行调整,使新获得资格的护士能够学习和实践自信的沟通技巧。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Development of assertive communication skills in nursing preceptorship programmes: a qualitative insight from newly qualified nurses.

Background: Being able to speak up is a prerequisite for establishing safe communication in healthcare settings. The nursing preceptorship programme represents an opportunity for newly qualified nurses to develop and practise assertive communication skills.

Aim: To examine newly qualified nurses' views on how nursing preceptorship programmes contribute to shaping their assertive communication skills.

Method: 42 newly qualified nurses from four acute hospital trusts in east England completed open-ended questions included in a cross-sectional survey. Participants' qualitative comments were analysed using thematic analysis.

Findings: Three themes related to speaking up during the nursing preceptorship programme emerged: enthusiastic versus sceptical, the role of a supportive working culture, and logistical challenges.

Conclusion: Nursing preceptorship programmes can develop newly qualified nurses life-enhancing assertive communication skills if they provide inspiring preceptors who act as role models, create a supportive working culture and support nursing preceptors to deliver effective preceptorship. It is imperative that nursing preceptorship programmes are adapted to enable newly qualified nurses to learn and practise assertive communication skills.

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