COVID-19大流行期间新血浆采集点护士和采血员的情绪劳动

IF 2.2 Q1 NURSING
Kelly Holloway
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引用次数: 0

摘要

随着全球对血浆来源医疗产品的使用增加,从献血者收集血浆的需求也在增加。有证据表明,与中心工作人员的积极互动可以激励血浆捐献者返回。本文报道了一项集中的民族志研究,调查了加拿大血液服务中心第一个血浆采集中心的护士和抽血师在COVID-19大流行期间的经历。参与者发现,在全球大流行期间,从全血采集到血浆来源的转变具有挑战性,但他们以团队的方式进行了适应,然后努力将献血者的经验放在首位。他们的经历与情绪劳动的学术研究产生了共鸣。随着世界各地的血液服务机构试图增加血浆来源收集,有必要了解护士和抽血师在一线所做的护理工作。这项研究为血液服务如何通过识别情绪劳动来支持血浆手术的工作人员提供了见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

Emotional Labor of Nurses and Phlebotomists in a New Source Plasma Collection Site During the COVID-19 Pandemic.

Emotional Labor of Nurses and Phlebotomists in a New Source Plasma Collection Site During the COVID-19 Pandemic.

As uses of plasma-derived medical products increase globally, so does the demand to collect plasma from donors. There is evidence that positive interactions with center staff motivate plasma donors to return. This paper reports on a focused ethnography investigating experiences of nurses and phlebotomists in one of Canadian Blood Services' first source plasma collection center during the COVID-19 pandemic. Participants found the transition from whole blood collection to source plasma amid a global pandemic challenging, but they adapted by coming together as a team, and then worked to put the donor experience first. Their experience resonates with scholarship on emotional labor. As blood services worldwide attempt to increase source plasma collection, there is a need to understand care work that nurses and phlebotomists perform on the front-line. This study offers insight into how blood services can support staff in plasma operations by recognizing emotional labor.

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来源期刊
CiteScore
2.90
自引率
5.90%
发文量
41
审稿时长
12 weeks
期刊介绍: Global Qualitative Nursing Research (GQNR) is a ground breaking, international, peer-reviewed, open-access journal focusing on qualitative research in fields relevant to nursing and other health professionals world-wide. The journal specializes in topics related to nursing practice, responses to health and illness, health promotion, and health care delivery. GQNR will publish research articles using qualitative methods and qualitatively-driven mixed-method designs as well as meta-syntheses and articles focused on methodological development. Special sections include Ethics, Methodological Development, Advancing Theory/Metasynthesis, Establishing Evidence, and Application to Practice.
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