The pediatric provider communication skills assessment scale

IF 1.6 Q2 NURSING

Journal of Child and Adolescent Psychiatric Nursing Pub Date : 2023-07-02 DOI:10.1111/jcap.12433

Handan Boztepe PhD, RN, Sevil Çınar Özbay PhD, RN, Aysun Akçam PhD Candidate, Yalçın Kanbay PhD, RN

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引用次数: 0

Abstract

Problem

Building rapport and trust between healthcare professional and patient/parents would improve satisfaction of patient/parents. The purpose of this study was to develop “The Pediatric Provider Communication Skills Assessment Scale” in this study.

Methods

A trial form, with linguistic and psychometric validation and consisting of 44 statements, was administered to a sample of 325 individuals. Data were collected between January 20 and October 22, 2021. The validity of the scale was concluded after examining its construct validity and internal validity. “Exploratory factor analysis” was used for determining construct validity, and “comparison of lower-upper groups” for internal validity. “Cronbach's α reliability coefficient” and “split half test consistency coefficient” were calculated for testing the reliability of the scale.

Findings

The Pediatric Provider Communication Skills Assessment Scale that we developed consists of one dimension and 20 items, and the variance it can explain was calculated as 62.3%. The Cronbach α reliability coefficient of the scale was calculated as 0.90, indicating high reliability.

Conclusions

According to the findings, “The Pediatric Provider Communication Skills Assessment Scale” is a scale with features that can measure in a valid and reliable way, with high variance and a low number of items. The study aims to develop the “The Pediatric Provider Communication Skills Assessment Scale,” and present it to the literature as a validated and reliable new objective measurement tool. This study will enable us to understand more about the complex communication processes involved in pediatric care and how these may influence care delivery.

查看原文本刊更多论文

儿科提供者沟通技能评估量表。

问题：在医疗专业人员和患者/父母之间建立融洽的关系和信任将提高患者/父母的满意度。本研究的目的是在本研究中开发“儿科提供者沟通技能评估量表”。方法：对325名个体样本进行了一份由44份陈述组成的经过语言和心理测量验证的试验表。数据收集于2021年1月20日至10月22日。量表的有效性是在考察其结构有效性和内部有效性后得出的。“探索性因素分析”用于确定结构有效性，“上下组比较”用于确定内部有效性。计算“Cronbachα信度系数”和“分半检验一致性系数”来检验量表的信度。研究结果：我们开发的儿科提供者沟通技能评估量表由一个维度和20个项目组成，其可解释的方差计算为62.3%。该量表的Cronbachα可靠性系数计算为0.90，表明其可靠性较高。结论：根据研究结果，“儿科服务提供者沟通技能评估量表”是一种具有有效、可靠测量特点的量表，具有较高的方差和较低的项目数。该研究旨在开发“儿科提供者沟通技能评估量表”，并将其作为一种经过验证和可靠的新的客观测量工具提交给文献。这项研究将使我们能够更多地了解儿科护理中涉及的复杂沟通过程，以及这些过程如何影响护理提供。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Child and Adolescent Psychiatric Nursing NURSING-

CiteScore

2.90

自引率

6.70%

发文量

期刊介绍： Journal of Child and Adolescent Psychiatric Nursing (JCAPN) is the only nursing journal to focus exclusively on issues of child and adolescent mental health around the world. As a primary resource for nurses and other healthcare professionals in clinical practice, educator roles, and those conducting research in mental health and psychiatric care, the journal includes peer-reviewed, original articles from a wide range of contributors in a broad variety of settings.