Who moved my boundary? Strategies adopted by families working from home

Abstract

With the increase of remote work after the COVID-19 pandemic, it can be expected that soon a great number of households will consist of more than one teleworker. This raises the question of how to manage work and nonwork boundaries for the collective of household members who work from home. To better understand the adjustment to collective work from home, we examined the experiences of 28 dual-income households with school-age children residing in five countries. In doing so, we found specific strategies that families used to manage boundaries between two or more household members' work, learning, and home domains. We identified four strategies to define boundaries in the collective (i.e., repurposing the home space, revisiting family members' responsibilities, aligning family members' schedules, and distributing technology access and use) and five strategies to apply boundaries to accommodate the collective (i.e., designating an informal boundary governor, maintaining live boundary agreements, increasing family communication, incentivizing/punishing boundary respect/violation, and outsourcing). Our findings have theoretical and practical implications for remote work and boundary management.