The Role of Adaptation in Collective Human-AI Teaming.

Abstract

This paper explores a framework for defining artificial intelligence (AI) that adapts to individuals within a group, and discusses the technical challenges for collaborative AI systems that must work with different human partners. Collaborative AI is not one-size-fits-all, and thus AI systems must tune their output based on each human partner's needs and abilities. For example, when communicating with a partner, an AI should consider how prepared their partner is to receive and correctly interpret the information they are receiving. Forgoing such individual considerations may adversely impact the partner's mental state and proficiency. On the other hand, successfully adapting to each person's (or team member's) behavior and abilities can yield performance benefits for the human-AI team. Under this framework, an AI teammate adapts to human partners by first learning components of the human's decision-making process and then updating its own behaviors to positively influence the ongoing collaboration. This paper explains the role of this AI adaptation formalism in dyadic human-AI interactions and examines its application through a case study in a simulated navigation domain.