Disorientation and time distortions during the metro commute: An analysis of 456 responses to a questionnaire distributed in real time on Twitter during traffic disruptions in the Paris area.

IF 1.5 3区 心理学 Q4 PHYSIOLOGY
Bastien Perroy, Umer Gurchani, Roberto Casati
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引用次数: 0

Abstract

Public transport disruptions are conducive to disorientation narratives in which the temporal aspects of the experience are central, but it is difficult to collect psychometric data at the moment of disruption to quantify the occurring underlying feelings. We propose a new real-time survey distribution method based on travellers' interaction with disruption announcements on social media. We analyse 456 responses in the Paris area and find that travellers experience time slowing down and their destination feeling temporally farther away when undergoing traffic disruptions. Time dilation is more pronounced for people filling out the survey while still presently experiencing the disruption, suggesting that over time people remember a compressed version of their disorientation. Conflicted time feelings about the disruption, e.g., both faster and slower feelings of the passage of time, appear the longer the recollection delay. Travellers in a stopped train seem to change their itinerary not because the alternative journey feels shorter (it does not), but because it makes time pass faster. Time distortions are phenomenological hallmarks of public transport disruptions, but these distortions are poor predictors of confusion per se. Public transport operators can alleviate the time dilation experienced by their travellers by clearly stating whether they should reorient or wait for recovery when incidents occur. Our real-time survey distribution method can be used for the psychological study of crises, where a timely and targeted distribution is of paramount importance.

地铁通勤中的迷失和时间扭曲:对巴黎地区交通中断期间在 Twitter 上实时发布的 456 份问卷的分析。
公共交通中断有利于迷失方向的叙述,其中时间方面的体验是核心,但很难在中断的瞬间收集心理测量数据,以量化发生的潜在感受。我们根据旅客与社交媒体上的中断公告的互动,提出了一种新的实时调查发布方法。我们分析了巴黎地区的 456 份回复,发现当交通中断时,旅客会感觉时间变慢,目的地在时间上变得更远。在填写调查问卷时,仍在经历交通中断的人的时间膨胀感更为明显,这表明随着时间的推移,人们会记住他们迷失方向的压缩版本。人们对交通中断的时间感觉相互矛盾,例如,对时间流逝的感觉既快又慢,而且回忆延迟时间越长,这种感觉就越明显。在停驶的火车上,旅客似乎会改变行程,这并不是因为替代行程感觉更短(事实并非如此),而是因为它让时间过得更快。时间扭曲是公共交通中断的现象特征,但这些扭曲并不能预测混乱本身。公共交通运营商可以通过明确说明在事故发生时,乘客应该调整方向还是等待恢复,来缓解乘客所经历的时间膨胀。我们的实时调查分发方法可用于危机心理研究,在这种情况下,及时和有针对性的分发至关重要。
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来源期刊
CiteScore
3.50
自引率
5.90%
发文量
178
审稿时长
3-8 weeks
期刊介绍: Promoting the interests of scientific psychology and its researchers, QJEP, the journal of the Experimental Psychology Society, is a leading journal with a long-standing tradition of publishing cutting-edge research. Several articles have become classic papers in the fields of attention, perception, learning, memory, language, and reasoning. The journal publishes original articles on any topic within the field of experimental psychology (including comparative research). These include substantial experimental reports, review papers, rapid communications (reporting novel techniques or ground breaking results), comments (on articles previously published in QJEP or on issues of general interest to experimental psychologists), and book reviews. Experimental results are welcomed from all relevant techniques, including behavioural testing, brain imaging and computational modelling. QJEP offers a competitive publication time-scale. Accepted Rapid Communications have priority in the publication cycle and usually appear in print within three months. We aim to publish all accepted (but uncorrected) articles online within seven days. Our Latest Articles page offers immediate publication of articles upon reaching their final form. The journal offers an open access option called Open Select, enabling authors to meet funder requirements to make their article free to read online for all in perpetuity. Authors also benefit from a broad and diverse subscription base that delivers the journal contents to a world-wide readership. Together these features ensure that the journal offers authors the opportunity to raise the visibility of their work to a global audience.
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