{"title":"Emoji and visual complexity in health information design: A moderated serial mediation model","authors":"Tingyi S. Lin, Yue Luo","doi":"10.1016/j.tele.2023.102065","DOIUrl":null,"url":null,"abstract":"<div><p>Social media is a valuable tool that enables public health organizations to communicate effectively. To enhance the reach of health communication on social media, scholars have proposed that emoji be used to convey scientific information. The current study explored the influence of emoji on the effectiveness of health communication on social media. Automated content analysis revealed that the presence of emoji in online health information resulted in higher levels of social media engagement (SME) than the absence of emoji did. Additionally, a 2 (emoji: present versus absent) × 3 (visual complexity of information design: low versus medium versus high) online experiments revealed that the presence of emoji in health information sequentially increased perceived enjoyment and perceived interactivity, thereby promoting SME. However, this effect is influenced by the visual complexity of health information designs. The presence of emoji is only effective in increasing SME with health information presented using a design with low or medium visual complexity. This study provides theoretical and practical insights into visual health communication and health information design.</p></div>","PeriodicalId":48257,"journal":{"name":"Telematics and Informatics","volume":"85 ","pages":"Article 102065"},"PeriodicalIF":7.6000,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Telematics and Informatics","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0736585323001296","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0
Abstract
Social media is a valuable tool that enables public health organizations to communicate effectively. To enhance the reach of health communication on social media, scholars have proposed that emoji be used to convey scientific information. The current study explored the influence of emoji on the effectiveness of health communication on social media. Automated content analysis revealed that the presence of emoji in online health information resulted in higher levels of social media engagement (SME) than the absence of emoji did. Additionally, a 2 (emoji: present versus absent) × 3 (visual complexity of information design: low versus medium versus high) online experiments revealed that the presence of emoji in health information sequentially increased perceived enjoyment and perceived interactivity, thereby promoting SME. However, this effect is influenced by the visual complexity of health information designs. The presence of emoji is only effective in increasing SME with health information presented using a design with low or medium visual complexity. This study provides theoretical and practical insights into visual health communication and health information design.
期刊介绍:
Telematics and Informatics is an interdisciplinary journal that publishes cutting-edge theoretical and methodological research exploring the social, economic, geographic, political, and cultural impacts of digital technologies. It covers various application areas, such as smart cities, sensors, information fusion, digital society, IoT, cyber-physical technologies, privacy, knowledge management, distributed work, emergency response, mobile communications, health informatics, social media's psychosocial effects, ICT for sustainable development, blockchain, e-commerce, and e-government.