Sheba.xyz: Codifying household service solutions using a digital platform

Q2 Social Sciences

Journal of Information Technology Teaching Cases Pub Date : 2023-07-11 DOI:10.1177/20438869231187666

J. Ahmed, Md. Shamim Talukder, Amreen Talukdar, Asma Ahmed, Afrin Rifat

引用次数: 0

Abstract

The service industry is polarizing e-commerce in Bangladesh across multiple sectors. Sheba.xyz is a marketplace for household services linking customers with verified on-demand professional service providers. By integrating technology and service experts, the platform has transformed the service industry, paving the way for other service provider markets to also adopt virtual strategies. This is probably because online platforms, like Sheba.xyz, have a sustainable future—commercially speaking—in this domain. Furthermore, the notion of an industry’s lifecycle has become outdated as innovations can be frequently made in a virtual form. This case provides an overview of Sheba.xyz, along with its current challenges and its future opportunities.

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示巴。xyz:使用数字平台编纂家庭服务解决方案

服务行业正在使孟加拉国的电子商务在多个领域两极分化。示巴。Xyz是一个家庭服务市场，将客户与经过验证的按需专业服务提供商联系起来。通过整合技术和服务专家，该平台改变了服务行业，为其他服务提供商市场也采用虚拟战略铺平了道路。这可能是因为像示巴这样的在线平台。Xyz，在这个领域有一个可持续的未来——从商业角度来说。此外，行业生命周期的概念已经过时，因为创新可以经常以虚拟形式进行。这个案例提供了Sheba的概述。Xyz，以及它当前的挑战和未来的机遇。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Information Technology Teaching Cases Social Sciences-Library and Information Sciences

CiteScore

2.30

自引率

0.00%

发文量

期刊介绍： The Journal of Information Technology Teaching Cases (JITTC) provides contemporary practical case materials for teaching topics in business and government about uses and effectiveness of technology, the organisation and management of information systems and the impacts and consequences of information technology. JITTC is designed to assist academics, scholars, and teachers in universities and other institutions of executive education, as well as instructors of organizational training courses. Case topics include but are not restricted to: alignment with the organization, innovative uses of technology, emerging technologies, the management of IT, including strategy, business models, change, infrastructure, organization, human resources, sourcing, system development and implementation, communications, technology developments, technology impacts and outcomes, technology futures, national policies and standards.