Philanthropy during COVID-19: Learnings and recommendations for philanthropic organizations navigating crisis

IF 1.5 Q3 BUSINESS

Journal of Philanthropy and Marketing Pub Date : 2023-08-16 DOI:10.1002/nvsm.1814

DeeAndria Hampton, Pamala Wiepking, Cassandra Chapman, Lucy Holmes McHugh, Daniel Arnesen, Cathie Carrigan, Galia Feit, Henrietta Grönlund, Steinunn Hrafnsdóttir, Natalya Ivanova, Hagai Katz, Sung-Ju Kim, Ómar H. Kristmundsson, Julia Litofcenko, Irina Mersianova, Michaela Neumayr, Anne Birgitta Pessi, Wendy Scaife, Karl Henrik Sivesind, Johan Vamstad, Yongzheng Yang

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Abstract

This practice paper articulates the key learnings for philanthropic organizations based on their experiences of the COVID-19 pandemic. Which actions can philanthropic organizations take to best support community needs during times of crisis? To answer this question, we synthesize information about how philanthropic organizations responded during the early COVID-19 crisis (spring―fall 2020) across 11 countries: Australia, Austria, Finland, Germany, Iceland, Israel, Norway, Sweden, the Republic of Korea, the Russian Federation, and the United States of America. Results indicate four key actions that we recommend philanthropic organizations take during times of crisis: (1) Assess community needs; (2) engage with volunteers and donors; (3) communicate effectively and strategically with volunteers, donors, and the public; and (4) focus on equity.

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COVID-19 期间的慈善事业：慈善组织应对危机的经验和建议

本实践文件阐述了慈善组织在 COVID-19 大流行中的主要经验。在危机时期，慈善组织可以采取哪些行动来最好地支持社区需求？为了回答这个问题，我们综合了 11 个国家的慈善组织在 COVID-19 危机初期（2020 年春至秋季）的应对情况：澳大利亚、奥地利、芬兰、德国、冰岛、以色列、挪威、瑞典、大韩民国、俄罗斯联邦和美国。结果表明，我们建议慈善组织在危机时期采取四项关键行动：（1）评估社区需求；（2）与志愿者和捐赠者互动；（3）与志愿者、捐赠者和公众进行有效的战略性沟通；（4）关注公平。

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来源期刊

Journal of Philanthropy and Marketing

CiteScore

2.20

自引率

0.00%

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