The Transformation of Coffee Shops into Coworking Spaces During the Pandemic

Abstract

—In recent years, coffee shops are no longer just a place to hang out and drink coffee, but coffee shops have also been developed as informal working areas that can be functioned as an alternative to work remotely or nomadic, especially during pandemic when people are getting tired of working at home due to the numbers of distractions. The phenomenon of the coffee shop spaces are being modified into working areas, as well as saving cashflow from the coffee shop which has been minimally visited since the pandemic. This study is focused on analyzing the physical environment of several coffee shops in Denpasar which have been modified the function of space as co-working based on Bitner's Serviscape theory through observation and descriptive reasoning methods. Finally, the results of the study revealed that aspects of flexibility, adaptability, and originality play roles during the process of modifying the function of coffee shop into co-working.