PENGARUH SOCIAL MEDIA MARKETING INSTAGRAM TERHADAP NIAT BELI KONSUMEN PADA KOPI JANJI JIWA

Stefanie Sandra Santoso, Sheellyana Junaedi
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Abstract

This study aims to analyze the effect of Social Media Marketing Activity on Brand Equity, the effect of Brand Equity on e-WOM, the effect of e-WOM on Purchase Intention, and the effect of Social Media Marketing Activity on Purchase Intention This study used purposive sampling with 215 valid questionnaires. Respondents were selected based on determined criteria; respondents who know the social media of Jiwa Jiwa's Instagram and have purchased Janji Jiwa either online or directly to outlets. Partial Least Square was chosen as the method of analysis to evaluate research result. In the first results of this study, it is known that Social Media Marketing Activity has a positive and significant effect on Brand Equity. The results of these two studies show that Brand Equity has a positive and significant effect on e-WOM. The results of these three studies show that e- WOM has a positive and significant effect on Purchase Intention. The results of these four studies show that Social Media Marketing Activity has a positive and significant effect on Purchase Intention.  Keywords: Social Media Marketing Activity, Brand Equity, Electronic Word of Mouth, Purchase  Intention.
社交媒体营销对消费者购买灵魂咖啡的影响
本研究旨在分析社交媒体营销活动对品牌资产的影响、品牌资产对网络口碑的影响、网络口碑对购买意愿的影响以及社交媒体营销活动对购买意愿的影响。本研究采用目的抽样的方法,共发放215份有效问卷。受访者是根据确定的标准选择的;他们知道Jiwa Jiwa的Instagram社交媒体,并在网上或直接从商店购买了Janji Jiwa。选取偏最小二乘法作为分析方法对研究结果进行评价。在本研究的第一个结果中,我们知道社交媒体营销活动对品牌资产有积极而显著的影响。这两项研究的结果表明,品牌资产对电子口碑有显著的正向影响。这三个研究的结果都表明,电子口碑对购买意愿有显著的正向影响。这四项研究的结果表明,社会化媒体营销活动对购买意愿有正向显著的影响。关键词:社会化媒体营销活动,品牌资产,电子口碑,购买意愿
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