Involving patients and publics in healthcare

C. McKevitt, N. Fudge, C. Pinel
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Abstract

Patients and patient organizations, and other members of the public and communities are widely recognized as important stakeholders in processes through which healthcare systems and services are designed, delivered, and monitored. Their involvement in these processes is promoted not only as a strategy to enhance the quality of systems and services, but also as an act of democratic participation. Yet putting involvement into practice is not straightforward. This chapter outlines the field of involvement in healthcare, focusing on some of the key areas of debate. These include definitions of involvement, the rationales put forward, involvement as represented in policy, and the methods used. The chapter summarizes some current key debates in relation to questions of who is involved, power, and evidence of effectiveness.
让患者和公众参与医疗保健
在设计、交付和监测医疗保健系统和服务的过程中,患者和患者组织以及其他公众和社区成员被广泛认为是重要的利益相关者。促进它们参与这些进程不仅是作为提高制度和服务质量的战略,而且也是作为民主参与的一种行为。然而,将参与付诸实践并非易事。本章概述了医疗保健领域的参与,重点讨论了一些关键的辩论领域。其中包括参与的定义、提出的理由、政策所代表的参与以及所使用的方法。本章总结了当前一些关于谁参与、权力和有效性证据等问题的关键争论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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