Uncovering and Addressing the Challenges in the Adoption of E-Procurement System: Adoption Process Stages in SMEs

IF 0.9 Q4 MANAGEMENT

International Journal of Information Systems and Supply Chain Management Pub Date : 2021-01-01 DOI:10.4018/ijisscm.2021010101

M. Naeem

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引用次数: 3

Abstract

Small businesses have many challenges that must be resolved before adoption of e-procurement systems. The present study aims to understand the various financial, technological, educational, organizational, banking, and customers challenges in the adoption of e-procurement system in SME. Based on these challenges, this study has recommended how SME can adopt e-procurement systems. The study followed an interpretivist approach based on qualitative design using 30 non-directive and semi-structured interviews from the various stakeholders of SME. Results reveal the financial, technological, educational, organizational, banking, and suppliers' challenges in the adoption of e-procurement system. Findings emerged with various themes such as limited financial budget and support, high cybercrime rate and lower level of privacy, lack of e-commerce educational programs, and lower level of learning opportunities. Top management must address employee, financial, organizational, and educational challenges before adoption of e-procurement system in SME.

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发现和解决电子采购系统采用的挑战:中小企业的采用过程阶段

小型企业在采用电子采购系统之前必须解决许多挑战。本研究旨在了解中小企业在采用电子采购系统时所面临的财务、技术、教育、组织、银行和客户等方面的挑战。基于这些挑战，本研究提出了中小企业如何采用电子采购系统的建议。本研究采用了一种基于定性设计的解释主义方法，使用了来自中小企业各利益相关者的30个非指令性和半结构化访谈。研究结果揭示了电子采购系统在财务、技术、教育、组织、银行和供应商方面面临的挑战。调查结果涉及各种主题，如有限的财政预算和支持，高网络犯罪率和较低的隐私水平，缺乏电子商务教育计划，以及较低的学习机会。在中小企业采用电子采购系统之前，最高管理层必须解决员工、财务、组织和教育方面的挑战。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Information Systems and Supply Chain Management MANAGEMENT-

CiteScore

1.90

自引率

43.80%

发文量

期刊介绍： The International Journal of Information Systems and Supply Chain Management (IJISSCM) provides a practical and comprehensive forum for exchanging novel research ideas or down-to-earth practices which bridge the latest information technology and supply chain management. IJISSCM encourages submissions on how various information systems improve supply chain management, as well as how the advancement of supply chain management tools affects the information systems growth. The aim of this journal is to bring together the expertise of people who have worked with supply chain management across the world for people in the field of information systems.