Evaluation of Burnout and Job Stress in Care Worker and Comparison between Front-Line and Second-Line in Care Worker during Coronavirus Epidemic

Abstract

Importance: Coronavirus disease (COVID-19) is an infectious disease which caused by a newly discovered coronavirus. Objective: In this study we aimed to evaluation of burnout and job stress in care worker and comparison between front-line and second-line in care worker during coronavirus epidemic. Design, Settings, and Participants: This study is a cross-sectional, hospital-based survey conducted via a region-stratified, 2-stage cluster sampling from Sep 15, 2020, to Dec 10, 2020, The purpose of this research is applied research and in terms of survey method. The main tool used to collect information in this study is a questionnaire, which was also used to study the evidence to obtain human resource information Census method was used to determine the number of participants in the study. In this study, the researchers conducted their research on all people. They gave the questionnaire to all front-line care worker (nurse, assistant nurse, secretary) second-line care workers (Services, security, chefs and hostesses, facilities) of Jam Hospital, which was 537 people, and 342 questionnaires were filled in by the staff. Main Outcomes and Measures: We focused on symptoms of Job burnout and job stress in Jam Hospital staff. In this method, demographic data such as job, place of work, gender, age, level of education and work shifts were asked and two questionnaires were used. 1- COPSOQ Persian Questionnaire2- Stress assesses. Results: In the study, 537 health care workers were asked to participate, 342 respondents (63.6%) completed the survey (242 [70.7%] (front-line and) 100 [29.3%] (second-line). The occupational data of nonrespondents were similar to those of respondents. Most participants were women (207 [60.2%]), were aged 20 to 40 years (260 [76%]), had an educational level postgraduate (199 [58.1,were work night (193 [56.2%]), Of the 342 responding participants, 242 (70.7%) were front-line health care workers directly engaged in diagnosing, treating, or caring for patients with or suspected to have COVID-19 , and 100(29.3%) were socend-line. A considerable proportion of front-line participants had symptoms of occupational stress (P=0.03) & Job burnout) P=0.08). Job stress and burnout were higher in front-line staff who were in direct contact with patients with COVID 19 than in staff who were not in direct contact with the patient (P=0.02). There was no significant relationship between gender (P=0.5), education (P=0.3), job shift (P=0.06) and job stress and burnout.