Nurses' Perception of Feedback on Quality Measurements: Development and Validation of a Measure

IF 3.3 3区 管理学 Q2 MANAGEMENT
S.J.H. Giesbers, R. Schouteten, E. Poutsma, B. Heijden, T. Achterberg
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引用次数: 6

Abstract

Increasingly, hospitals use the data from their quality measurement activities, as feedback information for their nurses. It is argued that feedback on quality measurements can result in quality improvement at the expense of or for the benefit of nurses' wellbeing. The proposed relationship is assumed to be mediated by (1) nurses' attribution about management's purpose in providing feedback, and (2) nurses' perception of feedback as a job demand versus a job resource. This contribution describes the development and validation of an instrument to measure these constructs, based on research on HR attributions (Nishii et al., 2008) and the Job Demands-Resources model (Bakker & Demerouti, 2007). The measure has been discussed with several experts and practitioners, and pilot-tested among 55 nurses. Our pilot study reveals promising results regarding the content, construct and predictive validity of our measure
护士对质量测量反馈的感知:一种测量方法的开发与验证
医院越来越多地使用质量测量活动的数据,作为护士的反馈信息。有人认为,对质量测量的反馈可以在牺牲或有利于护士健康的情况下提高质量。该关系被认为是由以下因素介导的:(1)护士对管理者提供反馈目的的归因,以及(2)护士对反馈作为工作需求与工作资源的感知。本文描述了基于人力资源归因(Nishii et al., 2008)和工作需求-资源模型(Bakker & Demerouti, 2007)研究的测量这些结构的工具的开发和验证。该措施已与几位专家和从业人员进行了讨论,并在55名护士中进行了试点测试。我们的初步研究揭示了我们测量的内容、结构和预测有效性方面有希望的结果
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
8.10
自引率
2.60%
发文量
10
期刊介绍: The German Journal of Human Resource Management (GHRM) formerly Zeitschrift für Personalforschung (ZfP), is a leading peer-reviewed resource for the international HR community, with a global reach and editorial board. It publishes quarterly and aims to advance scientific knowledge covering a broad spectrum of research topics related to human resource management, employment relations, behaviour in organisations and personnel economics. It publishes both theoretical articles as well as empirical work and is open to a wide range of methodological approaches. Original contributions are published in English and German.
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