Self-Disclosure and Respect: Understanding the Engagement of Value Minorities

IF 4.9 2区 管理学 Q1 MANAGEMENT
T. Dumas, Sarah P. Doyle, Robert B. Lount
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Abstract

Organizations benefit from including employees with dissimilar values and perspectives, but their ability to realize these benefits is constrained by the degree to which those holding the dissimilar values (i.e., value minorities) feel comfortable engaging with their colleagues and the work of the collective. We extend theory on value dissimilarity by directly examining the experience of individuals whose values are dissimilar from those of their colleagues, and factors driving their engagement in work. Our examination spanned three studies: a laboratory experiment, a vignette study of employed adults, and a three-wave survey of student project groups. We found that the negative relationship between holding dissimilar values from one’s colleagues and engagement was lessened when value minorities disclosed personal information unrelated to their dissimilar values (Studies 1–3). Self-disclosure also moderated the negative relationship between value dissimilarity and feeling respected by one’s colleagues (Studies 2 and 3). Furthermore, felt respect mediated the effect of value dissimilarity on engagement, and this indirect effect was moderated by self-disclosure (Studies 2 and 3). Overall, this research is relevant to organizations seeking to capitalize upon the benefits of minority perspectives in the workforce but suggests that a critical first step is to prioritize the experience of value minorities and the decreased sense of social worth that can accompany this experience. By fostering an environment conducive to self-disclosure, organizations can help to alleviate the discomfort associated with value dissimilarity, thereby ensuring that all people, including the value minority, feel respected and are maximally engaged at work. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2021.15768 .
自我表露与尊重:理解价值少数群体的参与
组织从拥有不同价值观和观点的员工中受益,但他们实现这些利益的能力受到持有不同价值观的员工(即价值少数群体)与同事和集体工作接触的舒适程度的限制。我们通过直接检查价值观与同事不同的个人的经历,以及推动他们参与工作的因素,扩展了价值观差异理论。我们的考试跨越了三个研究:一个实验室实验,一个在职成年人的小插曲研究,以及一个学生项目小组的三波调查。我们发现,当价值观少数派披露与其不同价值观无关的个人信息时,与同事持有不同价值观之间的负相关关系与敬业度之间的负相关关系减弱(研究1-3)。自我表露也能调节价值差异与同事尊重感之间的负向关系(研究2和3)。此外,尊重感介导了价值差异对敬业度的影响,而这种间接影响被自我表露所调节(研究2和3)。这项研究与寻求利用劳动力中少数族裔观点的好处的组织有关,但也表明,关键的第一步是优先考虑价值少数族裔的经历,以及伴随这种经历而来的社会价值感的下降。通过营造一个有利于自我表露的环境,组织可以帮助减轻价值观差异带来的不适,从而确保所有人,包括价值观少数派,都感到受到尊重,并最大限度地参与工作。补充材料:在线附录可在https://doi.org/10.1287/orsc.2021.15768上获得。
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来源期刊
Organization Science
Organization Science MANAGEMENT-
CiteScore
7.90
自引率
4.90%
发文量
166
期刊介绍: Organization Science is ranked among the top journals in management by the Social Science Citation Index in terms of impact and is widely recognized in the fields of strategy, management, and organization theory. Organization Science provides one umbrella for the publication of research from all over the world in fields such as organization theory, strategic management, sociology, economics, political science, history, information science, communication theory, and psychology.
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