A Contingent Perspective on the Development of e-business Tools and Performance: A Review

Q4 Business, Management and Accounting
A. Alsheyadi
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引用次数: 0

Abstract

The literature has widely recognized the influence of e-business tools on business and operational performance. Some recent studies, however, suggested that researchers need to focus on exploring specific conditions that enable organizations to effectively translate their investment in developing e-business tools and practices into positive business performance and achieve up-normal return on investment. Using the contingency perspective of the firm, this paper argues that the link between e-business practices and organizational performance is influenced to a large extent by the internal and external environment within which an organization operates. That is, e-business tools and/practices does not per se lead to positive performance and rather the effectiveness of these tools/practices will improve if certain internal and external factors are satisfied. This theoretical believe is discussed, theoretically, in this paper using findings of previous studies on the relationship between e-business and performance. Some theoretical and practical implications are highlighted at the end of the paper to provide researchers and decision makes new insights on how and/or when e- business tools can lead to good performance.
电子商务工具与绩效发展的偶然视角综述
文献已经广泛地认识到电子商务工具对业务和运营绩效的影响。然而,最近的一些研究表明,研究人员需要集中精力探索具体的条件,使组织能够有效地将其在开发电子商务工具和实践方面的投资转化为积极的业务绩效,并获得高于正常水平的投资回报。利用企业的权变视角,本文认为电子商务实践与组织绩效之间的联系在很大程度上受到组织运作的内部和外部环境的影响。也就是说,电子商务工具和/实践本身并不会带来积极的表现,相反,如果满足某些内部和外部因素,这些工具/实践的有效性将得到改善。本文从理论上对这一理论观点进行了讨论,并使用了先前关于电子商务与绩效之间关系的研究结果。论文最后强调了一些理论和实践意义,为研究人员和决策者提供了关于电子商务工具如何和/或何时能够带来良好绩效的新见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
South Asian Journal of Business and Management Cases
South Asian Journal of Business and Management Cases Business, Management and Accounting-Management of Technology and Innovation
CiteScore
1.70
自引率
0.00%
发文量
19
期刊介绍: South Asian Journal of Business and Management Cases (SAJBMC) is a peer-reviewed, tri-annual journal of Birla Institute of Management Technology, Greater Noida (India). The journal aims to provide a space for high-quality original research or analytical cases, evidence-based case studies, comparative studies on industry sectors, products, and practical applications of management concepts. The journal likes to publish problem-solving, decisional and applied types of cases. Such cases must have linkage with theory, at least one dilemma (also known as case issue) and a protagonist around whom the case issue will revolve. Publication of pure research, applied research and field studies with empirical data do not fall under the domain of SAJBMC. Fictitious cases are not welcome.
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