Never Off Duty – The Role of Supervisors in the Relationship Between Extended Availability, Subordinate Strain, and Job Performance

IF 7.6 0 MANAGEMENT

Management Revue Pub Date : 2022-01-01 DOI:10.5771/0935-9915-2022-1-42

Christiane R Stempel, Jana Biemelt, Jan Dettmers

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引用次数: 0

Abstract

Employers expect to increase the overall organizational flexibility and performance when employees are available to clients, supervisors, or colleagues outside of their regular work. However, when extended availability is not properly organized, it is associated with impaired well-being, which can lower performance. Research has identified design criteria that may increase or decrease the detrimental effects of availability. We assume that the role-modeling behavior of supervisors as important representatives of organizational values is crucial as well. This study investigated the moderating function of supervisory role modeling in the relationship between extended availability for work and well-being. We conducted a study with 258 participants who completed an online questionnaire about their availability demands and their supervisors’ role modelling to address this issue. Additionally, participants indicated their emotional exhaustion, work-family conflict as well as performance. Moderated mediation analyses revealed that high work-life-friendly role modeling attenuated the detrimental indirect effect of extended availability demands on performance via a work-family conflict. Identifying the boundary conditions for extended availability demands offers a more differentiated perspective on its beneficial and/or detrimental nature. The results highlight the necessity to consider supervisors as key figures for interventions for extended availability demands.

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从不下班——主管在延长可用性、下属压力和工作绩效关系中的角色

当员工在日常工作之外与客户、主管或同事接触时，雇主希望提高组织的整体灵活性和绩效。然而，如果扩展的可用性没有得到适当的组织，它就会与健康受损相关，从而降低性能。研究已经确定了可能增加或减少可用性有害影响的设计标准。我们认为，作为组织价值观的重要代表，管理者的角色塑造行为也至关重要。本研究探讨了监督角色塑造在延长工作可用性与幸福感关系中的调节作用。我们对258名参与者进行了一项研究，他们完成了一份关于他们的可用性需求和他们的主管的角色模型的在线问卷，以解决这个问题。此外，参与者还指出了他们的情绪疲惫，工作与家庭的冲突以及表现。有调节的中介分析表明，高工作-生活友好型角色模型通过工作-家庭冲突减弱了扩展可用性需求对绩效的有害间接影响。确定扩展可用性需求的边界条件，可以对其有益和/或有害的性质提供更有区别的观点。结果强调了将监督者视为扩展可用性需求干预的关键人物的必要性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Management Revue MANAGEMENT-

CiteScore

1.20

自引率

0.00%

发文量

期刊介绍： Management Revue - Socio-Economic Studies is an interdisciplinary European journal that undergoes peer review. It publishes qualitative and quantitative work, along with purely theoretical papers, contributing to the study of management, organization, and industrial relations. The journal welcomes contributions from various disciplines, including business and public administration, organizational behavior, economics, sociology, and psychology. Regular features include reviews of books relevant to management and organization studies. Special issues provide a unique perspective on specific research fields. Organized by selected guest editors, each special issue includes at least two overview articles from leaders in the field, along with at least three new empirical papers and up to ten book reviews related to the topic. The journal aims to offer in-depth insights into selected research topics, presenting potentially controversial perspectives, new theoretical insights, valuable empirical analysis, and brief reviews of key publications. Its objective is to establish Management Revue - Socio-Economic Studies as a top-quality symposium journal for the international academic community.